Job Description

Lead high-performing teams. Drive meaningful impact. Help shape the future of veterinary care.

At Greencross, we're not just Australia's largest integrated pet wellness organisation. We're a community of passionate people united by one purpose: making our world a happier place through the love of pets.

With a national network of veterinary hospitals, specialty and emergency centres, and retail stores, we're transforming the way pet care is delivered across Australia.

We're looking for an experienced and people-focused Area Manager to lead our Gold Coast veterinary network. This is an opportunity to work with exceptional veterinary leaders, influence the success of multiple clinics, and play a key role in the growth of one of Australia's most respected veterinary organisations.

You'll have the opportunity to:

• Lead a portfolio of established and growing veterinary clinics across the Gold Coast
• Coach and develop talented Practice Managers and Veterinary Directors
• Partner with experienced senior leaders who are passionate about clinical excellence and people development
• Influence business strategy while maintaining close connections with your teams on the ground
• Drive meaningful improvements that benefit patients, clients and veterinary professionals
• Join a values-led organisation with significant career development opportunities across a national network
• Enjoy the satisfaction of combining commercial leadership with genuine purpose

If you're motivated by building great teams, improving performance and creating exceptional customer and team experiences, we'd love to hear from you.

About the Role

Reporting to the Regional General Manager, you'll provide leadership, coaching and operational support across a group of veterinary hospitals throughout the Gold Coast region.

Working closely with the Gold Coast Regional Clinic Director and Gold Coast Regional Head Nurse you'll help create thriving clinics that deliver outstanding patient care, team engagement and commercial performance.

You'll balance strategic thinking with hands-on leadership, supporting clinics to achieve sustainable growth while fostering positive, high-performing cultures.

Key Responsibilities

• Lead, coach and support a portfolio of Practice Managers and Veterinary Directors
• Drive clinic performance through strong operational leadership and commercial acumen
• Partner with clinic leaders to develop and execute local growth strategies
• Analyse financial and operational performance to identify opportunities and deliver results
• Support recruitment, retention and succession planning initiatives
• Champion a positive team experience that attracts and retains exceptional veterinary professionals
• Collaborate with Recruitment, Marketing, HR, Finance and IT teams to support clinic success
• Build strong relationships across the region and promote a culture of accountability, care and continuous improvement
• Support business planning, decision making and strategic initiatives alongside the Regional General Manager

About You

You're an experienced multi-site leader who thrives on developing people and improving business performance.

You'll bring:

• Proven experience leading multiple sites, business units, or operational teams
• Strong coaching and leadership capability, with a passion for developing others
• Commercial acumen and confidence interpreting financial and operational metrics
• Exceptional stakeholder management and relationship-building skills
• A proactive, solutions-focused approach to problem solving
• High emotional intelligence and the ability to influence at all levels
• Strong organisational skills and the flexibility to adapt in a dynamic environment
• A genuine passion for healthcare, veterinary care, animal welfare, or service-based industries

Veterinary industry experience is welcome but not essential. We value strong leaders who can bring fresh thinking, commercial expertise and a people-first approach.

What We Offer

At Greencross, we recognise that great leaders create great workplaces. In return for your expertise, we'll provide:

• Competitive salary package
• Flexible working arrangements
• Career development opportunities within Australia's leading pet care network
• Six weeks paid parental leave and flexible return-to-work programs
• Four weeks annual leave plus personal and carers leave
• Free annual influenza vaccination
• Access to our confidential Employee Assistance Program
• Generous Petbarn and Greencross discounts
• The opportunity to make a genuine difference to the lives of pets, their owners and the veterinary professionals who care for them

Additional Information

If you're looking for a leadership role where you can influence outcomes, develop great people and contribute to a purpose-driven organisation, we'd love to hear from you.

Apply now or contact Angie Goldman on 0412 966 031 or angela.goldman@gxltd.com.au for a confidential discussion.