Job Description

Main Accountabilities

1. Fraud Monitoring & Prevention

• Perform area-level monitoring of fraud indicators across branches, sourcing channels, and products.
• Execute defined sampling checks and verification reviews.
• Track suspicious patterns and escalate potential fraud cases.

1. Investigation Support

• Conduct preliminary reviews and data collection for suspected fraud cases.
• Assist zonal teams in investigation documentation and root cause analysis.
• Support closure tracking and corrective action implementation.

1. Field Risk Oversight

• Perform branch visits and process compliance checks.
• Monitor DSAs, connectors, and third-party vendors for adherence to fraud control guidelines.
• Identify operational gaps and report findings.

1. Risk Reporting & Documentation

• Maintain fraud trackers, investigation logs, and risk monitoring reports.
• Provide inputs for zonal dashboards and governance reporting.
• Ensure accurate and timely escalation of issues.

Qualifications & Experience

• Graduate/Postgraduate in Finance, Banking, Risk Management, or related discipline.
• 4–6 years of experience in Fraud Risk, Operations Risk, or Credit Monitoring within NBFCs/Banks.
• Exposure to field audits, investigations, or risk monitoring preferred.
• Strong documentation and analytical skills.