About the unit:
The Unit focuses on the final stage of delivery, where goods get from a distribution center directly to the customer's doorstep - ensuring a smooth and positive experience for the end customer. This Unit also tackles challenges like efficient routing in dense areas, on-time deliveries, and customer satisfaction.
About the job:
The Area Manager shall manage hub operations within assigned areas by meeting the desired hub health and promptly resolving operational gaps or problems and ensure that all hubs under his/her care are aligned and compliant with company protocols, strategies and directives.
Main Duties:
Monitor the day to day operations.
Conduct random audits across all stations under his care, to determine and address operational gap, if there is any.
Ensure that all employee is compliant with finance-related protocols such as, but not limited to, the use of company resources and management of funds assigned to the station expenses shall be thoroughly checked and endorsed for approval/disapporval on a regular basis to ensure good cash flow and to prevent or catch fraud.
Pay regular visits to stations to ensure visibility and leadership presence among employees
Provide expertise in station operations and be the resource person on matters related to station management, operating capacity and compliance
Ensure timely escalation of station issues, when necessary, in order for senior management to act without due delay on the provision of solutions
Qualifications:
Experience in logistics or e-commerce industries is preferred
Minimum of 3 years of relevant work experience in the supervisor role
Experience in using any Enterprise Resource Planning (ERP) softwares such as warehouse management systems, or equivalent is an advantage
Cash Management
Resource Management
Geographical knowledge or familiarity of the assigned region
Can build rapport with riders, station heads, and mid-level Managers
Willing to travel
Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group.
Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily.
A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics.
To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better.
As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.
