Job Description

Operation management

• Develop and manage the right product mix for their respective doors. Make recommendations based on monthly forecast and marketing information analysis.

• Inventory planning to ensure the availability of right stocks within the parameters specified.

• Ensure VM guidelines are adhered to at the stores.

• To ensure effective deployment of staff at the doors within cost parameters.

• Train front end sales staff.

• Facilitate and coordinate for internal training of the front-end sales staff.

• Handle staff grievance.

• Resolve store operational queries.

• Improve Brand Visibility in the store, through Visuals and additional display space at prominent locations.

• Prepare periodic sales pipeline reports showing sales volume and potential sales for various sales doors.

• Competition analysis and feedback to the marketing team on a regular basis.

• Ensure all Retail guidelines such as SOP’s, Store Hygiene, VM Checklist & standards, Team briefing & target activity review during store visits.

• Ensure adherences of all statutory matters at the store and coordinate with the statutory bodies for any disparities arising.

• Assist HR in the on-boarding activities and full & final clearance of the front-end staff.

• Maintain and regularize monthly attendance of the front-end staff within stipulated time.

• Induct new joinees about organisation policy & overview at the branch level.

Graduate / Postgraduate

Experience Requirements

• 8-12 years of working experience in handling Retail doors.

• Experience in handling a minimum team of 25 front-end sales staff (CCA/Promoters).

• Candidate from Consumer Durable, Footwear, Luggage, Watch, Perfumes, Apparel,

Mobility/Travel

Extensive travel across the assigned region.

Computer Skills

Proficient with MS-Excel and CRM software.

Language

English, Hindi & Local Language.