Hafele India Private Limited

Area Manager - Appliances Job

Hafele India Private Limited  •  Delhi, IN (Onsite)  •  1 day ago
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Job Description

KEY PURPOSE OF THE JOB (POSITION SUMMARY)

To handle Appliances business in the assigned region and drive sales to meet the sales target.

KEY RESULT AREAS

  • Ensure quality of sales and display
  • Appointment of Dealers in non- represented areas
  • Secondary Sales Management
  • Increase Nagold and ICONIC Brand Visibility through Branding /Signage and Displays

Below listed are the tasks and responsibilities specific to your position.

STRATEGIC

  • Ensure quality of sales and display
  • Appointment of Dealers in non- represented areas
  • Secondary Sales Management
  • Increase Nagold and ICONIC Brand Visibility through Branding /Signage and Displays

OPERATIONAL

BUSINESS DEVELOPMENT:

  • To manage Key accounts personally and establish long standing relationships with Key Dealers, Franchisee, Gallery partners and professionals like architects, Interior Designers, Contactors in the region.
  • To keep track of any potential ICONIC and Nagold Gallery partners and pass on the information to the respective areas.

CHANNEL MANAGEMENT:

  • To conduct Dealer Competency Mapping in terms of Financial position, reach and business Growth.
  • To periodically monitor performance of Dealers and Key partners.
  • To update the customers about all new product releases of the company as soon as they are released.
  • To ensure the customer is regularly trained about the product portfolio

SOLUTION TO CUSTOMER QUERY:

  • To ensure that all customer complaints are immediately handled by the Sales/Technical Team.

OPERATIONAL Cont..

DEVELOPMENTAL

OPERATING NETWORK

INTERNAL RELATIONSHIPS

S.No DEPARTMENT PURPOSE OF THE INTERACTION
1 Order Processing For orders related issues.
2 Marketing Promotions, Launches, Catalogues and New Product Information
3 Product Management For DP/MRP, new products
4 Accounts For collections
5 Franchisee Operations/D&I For set up and management of Franchisees

EXTERNAL RELATIONSHIPS

S.No. ENTITY PURPOSE OF THE INTERACTION
1 Channel Partners/ End customers/ Key accounts Relationship management

ROLE REQUIREMENT


1 ESSENTIAL QUALIFICATION BE + MBA
2 PREFERRED QUALIFICATION BE + MBA
3 CERTIFICATIONS ( IF ANY)
4 EXPERIENCE 4-5 years
5 AGE Below 30 years
6 ADDITIONAL SKILLS:
  • Effective Communication skills
  • Multi- tasking skills
  • Resource Management skills
  • Result oriented

COMPETENCIES

Strategic Execution
Coaching
Putting Customer First
Relationship Building
Future Readiness
Emotional Resilience
Team Spirit
Business Acumen
Openness and Inclusion
Channel Management
ANALYTICAL SKILLS
NEGOTIATION SKILLS
MARKET INTELLIGENCE & ANALYSIS: (added Customers)
PRODUCT & SYSTEM KNOWLEDGE
RELATIONSHIP MANAGEMENT
Hafele India Private Limited

About Hafele India Private Limited

Häfele India is a wholly-owned subsidiary of the Häfele Global network and has been operating in India since 2003. The ability of the company to understand the diverse Indian market has made it an authority in the field of architectural hardware, furniture and kitchen fittings and accessories. The company also has a strong presence in synergized product categories namely Home Appliances, Furniture Lighting, Sanitary and Surfaces catering to the focused demand from these industries.

Hafele has a strong nation-wide presence with offices in Mumbai, Pune, Ahmedabad, Bangalore, Chennai, Hyderabad, Delhi, Kolkata and Cochin. It has full-scale operations in Sri Lanka and Bangladesh with Regional offices and Design Showrooms in both the countries; and has also spread its operations to other regions of South Asia including Nepal, Bhutan and Maldives.

Häfele’s design showrooms are hubs of international home interior trends and cutting-edge designs presented in a world-class environment, where customers can see home solutions in their inherent applications. These showrooms function as a one-stop-shop for all home interior and improvement needs - from providing in-depth technical advice to kitchen and wardrobe designing services through a team of experts stationed at the showroom.

Häfele India services its customers with a base of 1500 employees, a well-networked Franchise base of over 180 shops along with over 500 direct dealers and 90+ distributors who in turn cater to over 10000 satellite dealers. The subsidiary has a sophisticated Logistics centre in Mumbai along with distribution centres in Delhi, Bangalore, Kolkata and Colombo respectively. Hafele India has recently been accredited with the “Great Place to Work” certification for the fifth time in a row by the Great Place to Work® Institute.

Industry
Manufacturing & Production
Company Size
1,001-5,000 employees
Headquarters
Mumbai, IN
Year Founded
2003
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