Job Description

About ENBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.

As an Area Manager within Priority Banking at Emirates NBD, you will oversee a defined geographical area comprising multiple clusters. You will be responsible for the area’s overall profitability, including achieving budgeted business volumes and P&L targets. You will lead a team of 30–40 Relationship Managers and guide Unit Managers in delivering the required results.

Key Responsibilities:

• Build strong relationships with priority clients, ensuring key customers are personally engaged and visited regularly.
• Build strong relationships with priority clients, ensuring key customers are personally engaged and visited regularly.
• Lead, coach and develop Unit Managers, Relationship Managers and Customer Service Representatives through regular performance reviews, on-the-job coaching and structured training.
• Monitor Relationship Manager performance through financial and non-financial dashboards, identify gaps and implement corrective actions.
• Develop and execute sales and marketing plans tailored to each micro-market to achieve growth and revenue objectives.
• Ensure full compliance with operational risk, sales, credit, AML and KYC policies, escalating suspicious activity promptly and protecting the bank’s reputation.
• Provide customer and market feedback to product teams to support competitive product development and service improvements.
• Maintain awareness of market trends, customer preferences, competitor activity and new products, while pursuing continuous professional development.

Skills and Experience

• Around 8 years of experience in the Banking industry across a wide range of Banking areas, e.g. Retail, wealth management
• Strong business judgment and superior analytical abilities, particularly in financial analysis.
• Ability to multi-task and work under pressure; flexibility with last-minutes challenges/changes.
• Ability to work comfortably with different cultures, backgrounds and skills

There’s never been a better time to join Emirates NBD.

We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

#LI-LA1