Clarks

Area Manager

Clarks  •  Kuala Lumpur, MY (Onsite)  •  7 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Purpose:

  • To coach, inspire and develop the Retail Store Teams (and Departmental Business) in delivering a true brand experience for Clarks consumers.
  • To coach, inspire and develop the Store Teams in driving volume and generating strong profits for the business, while clearing aged stocks quickly and effectively
  • To take ownership of building the brand aligned to the commercial strategy across the retail estate
  • To take ownership of the total store handling KPI’s, delivering on set objectives across monthly, quarterly.
  • To manage positive and constructive relationships with mall operation managers.

Accountabilities:

  • Monitor & ensuring all store are operating as per SOP and Guideline
  • Mange & ensure operational efficiency in each store
  • Review & Work for improving of enthusiastic and professional standard of customer service
  • Providing leadership by example & direction to all employees
  • Manger inventory control and meet or exceed inventory goals
  • Providing decision making with clear direction for performance improving or solve problem
  • Setting employee and team goals and appropriate rewards for achievements
  • Recruitment, training, development and succession of high performing, results driven associates
  • Coach, monitor and develop team member for improved performance and recognize excellent
  • Conduct performance appraisals for and coach development for staff on a regular basis
  • Coordinate & manage quarterly stock take flow procedure & completion

Key Outputs/Results: -

  • Brand visibility, image and awareness in the store and competitor
  • Retail/ Outlet management and high standards of customer service
  • Highly motivated, professional and effective team
  • Proven track record in managing retail stores, sales driven operation savvy
  • People oriented and administration

Essential Knowledge:

  • In-depth knowledge and experience of Malaysia Retail market
  • Proven track record in managing multiple stores
  • Experience in people behavioural development and leading successful teams
  • Experience in building and developing (coaching) store team member
  • Knowledge of wider retail and sales environment and current trends

Technical Skills:

  • Planning and organising
  • Commercial awareness
  • Drive and self-development
  • Time management and delegation
  • IT literate; ability to use excel, word, PowerPoint
  • Fluent in English, Bahasa and preferable with Mandarin (written and oral)
  • Business agility in a fast-moving retail environment
  • Working independently, using initiative and judgement to lead decisions
  • Excellent communicator

Successful Experience:

  • Area management experience 2+ years
  • Retail experience in a footware, apparel 2+
  • Experience in Malaysia retail market 2+ years
Clarks

About Clarks

It began with a flash of inspiration. It was 1825 in the Somerset village of Street and James Clark was busy working at the tannery owned by his brother, Cyrus. Among the sheepskin rugs, the off-cuts and cast-offs were piling up when James had a brainwave: “Slippers!”. And the rest, as they say, is history. A few stitches and a few years later, the sheepskin slipper was born.

It was the very first Clarks shoe and the opening chapter in a remarkable story that continues to unfold to this day. In the decades that have passed since the young Mr. Clark’s eureka moment our shoes have seen social, political and economic revolution. They’ve seen fashions in footwear come and go, and come again – everything from court shoes and winklepickers to wedge heels, sandals and sneakers. They’ve tapped to the beat of crooners, rockers, Britpoppers and hip hoppers. They’ve walked, marched, strode and sashayed through an ever-changing world.

New technology, state-of the-art facilities and our love of shoes means we’re not only the number one shoe brand in the UK. With continuing growth in North America, Western and Eastern Europe, India and China, we’re also the world’s largest casual and smart shoe company and the fourth largest footwear company on the planet.

We’ve come a long way since Cyrus and James Clark and the ‘Brown Petersburg’. But their vision and passion live on in our shoes. You could say we’re following in their footsteps.

Industry
Retail & Ecommerce
Company Size
5,001-10,000 employees
Headquarters
Street, GB
Year Founded
1825
Social Media