Job Description

Working for BEST:

As an employee of BEST, you can become part of our community-focused culture and contribute to the diversity of our company. Due to our status as a not for profit, public benevolent institution, we have the ability to offer our staff optional salary sacrifice arrangements as well as the following additional employee benefits:

• Optional flexitime arrangements (full-time employees)
• Optional 9-day fortnight arrangements (full-time employees)
• Learning and development opportunities, including optional traineeship arrangements
• Anniversary Leave
• Birthday Leave
• Option to purchase additional leave
• Discounts on gift cards and other purchases
• Employee Wellbeing Program; and
• Employee Assistance Program

About the Role:

This is a permanent, full-time position (38 hours per week, Monday to Friday) and can be based at our Armidale office.

As an Area Manager, you will train, empower, direct and lead high performing teams across your area, in person and remotely. Responsible for holistic area performance, people management, performance management and operational management, you will implement and manage relevant contract requirements, oversee and direct operations and lead a positive, high performing and capable team to consistently achieve key performance indicators and compliance.

At times, this position may require travel to outreach sites to support team performance and operations.

About You:

To be successful in this role, you will be a self-motivated and resilient leader with:

• A solutions-focused and results-driven mindset.
• A passion and ability to foster a positive culture and create and maintain a safe working environment.
• Well-developed communication, negotiation and interpersonal skills.
• Excellent time management and organisational skills with the ability to multitask.
• Excellent attention to detail with strong digital literacy and administrative skills.
• Demonstrated strong business acumen and commercial awareness.
• Demonstrated ability to critically analyse information and resolve problems in an informed, timely and effective manner.
• Demonstrated success in managing and supporting a team to achieve KPIs and targets.
• Demonstrated ability to design and implement tailored staff training and development plans.
• Previous experience in a leadership or management role.
• Previous experience in budget management.
• Relevant qualifications in Community Services, Employment Services, Business Management and/or Leadership, and/or demonstrated extensive relevant experience.

How to Apply:

Click "Apply Now" and follow the instructions to upload the following TWO items:

• Current resume- please include at least two (2) contactable work referees.
• Written OR video cover letter- please give us a brief overview of your previous relevant experience and include how your skills are relevant to this role.

You are welcome here. At BEST, we are committed to creating a diverse and inclusive workplace that proudly welcomes people from all backgrounds, including people with disability, people from diverse cultural and linguistic backgrounds, people from the LGBTQI+ community, and Indigenous Australians to our team.

We are happy to adjust our recruitment process to support accessibility needs. If you require any reasonable adjustments or accommodations, please let us know in your application or via email to hr@best.com.au.

For further information or to have a confidential discussion regarding this opportunity with BEST, please contact:

Julie Sills (Chief HR Officer): hr@best.com.au

OR

Belinda Barwick (Regional Manager): belinda.barwick@best.com.au

Applications close 27 August 2026, at 11.59pm.

Apply now, don't delay as we will be proceeding to interviews.