Job Description

🚀 Lead With Purpose. Grow With Us. | Area Manager – Brisbane North

Retail Leadership | Multi-Site Role | Technology with Heart

At PTC Phone Tech & Comm, we do more than repair devices—we empower people. We’re a passionate team united by purpose, and we’re on the lookout for a values-driven Area Manager to lead our Western Australia region.

This isn’t a desk-based leadership role—it’s hands-on, on-the-ground, and in-store. You’ll be shoulder-to-shoulder with your teams, coaching, supporting, and even jumping in to complete repairs when needed. Leading from the front isn’t just encouraged—it’s expected. If you thrive in a fast-paced retail environment, know how to coach through accountability, and lead with heart - this is your opportunity to make a real impact.

📍 Your current footprint includes:

Midland Gate (2 locations), Carousel, Rockingham, Joondalup, Karrinyup and Malaga

(subject to change based on business needs and new opportunities)

💡 What’s in it for you?

✅ A full-time salaried leadership role across a high-potential region

✅ An opportunity to lead through performance, accountability, and a winning mindset

✅ A company that’s values-first and people-focused, with strong systems and HR support

✅ Be the bridge between strategic vision and store execution

✅ Ongoing leadership development and career growth—your success is our priority

🔧 What you’ll be doing:

• Coaching Store Leaders / Muli-Site Managers to own their results, lead their people, and grow their stores
• Embedding strong team rhythms and holding others accountable through consistent in-store presence
• Lifting team performance through Success Development Plans (SDPs) and goal clarity
• Ensure all stores deliver consistent customer experiences aligned with company standards.
• Activating Local Area Marketing (LAM) to connect with communities and drive foot traffic
• Upholding compliance, visual standards, and operational excellence across all sites
• Champion our culture and values every day.

👤 What makes you a great fit:

✔️ Multi-site retail leadership experience (minimum 3-5 stores, telco, tech or services retail preferred)

✔️ Passionate about people—you lead with purpose, heart and integrity

✔️ Comfortable with data, decision-making, and financial accountability

✔️ You have high expectations and the coaching skills to help others reach them

✔️ Resilient, adaptable, and ready to travel regularly across WA.

✔️ You believe strong store culture leads to strong business results

🌟 Our Values | How You Lead Matters

At PTC, our values are more than words—they guide the way we lead, work, and grow:

• Trust: You build strong, reliable relationships by delivering on your word and holding others to account.
• Sincerity: You lead authentically, providing clear, honest feedback and showing genuine care for your people.
• Simplicity: You bring clarity to complexity, making it easier for your teams to focus and succeed.
• Teamwork: You create a sense of “one team” across every store, lifting performance together.
• Challenge: You see challenges as the catalyst for growth—driving innovation, coaching through resistance, and raising the bar.

🎯 Ready to lead people with heart and performance in mind?

Apply today to step into a role that’s as rewarding as it is impactful.

Let’s grow together— this is your time

Our Recruitment Process:

If you meet our criteria, we'll schedule an initial zoom screening with the HR Team to discuss the role and ensure alignment with expectations.

Following a successful zoom interview, we'll invite you for a follow up zoom call with the National Sales Manager & Managing Director.

At PTC, we prioritise fairness and inclusivity, and our HR team is committed to supporting you throughout your recruitment journey.

A quick heads-up This retail role includes some physical work on the floor — like lifting stock or moving displays (up to 25kg). You might be asked to complete a quick fitness check during the hiring process. Random drug and alcohol testing may also apply during your time with us as part of our commitment to a safe and healthy workplace.

A final note Police checks form part of the onboarding process at PTC. If it's needed for your role, we’ll make sure the process is simple and well-supported

Join our team and start shaping the future of technology today! Apply now and be part of something extraordinary!