Job Description

GENERAL PURPOSE

Oversees truck logistics and driver personnel in their assigned market/territory. Responsible for the performance of the drivers and of the market.

ESSENTIAL DUTIES:

· Determines daily route structure for each driver to maximize revenue for each piece of equipment

· Serves as the main troubleshooter when operational driver problems occur

· Contacts customers on a timely basis to update them of shipment status and other related issues

· Continually monitors hauled products for quality control

· Focuses on business development, which includes broadening the customer base through cold calls and customer or employee referrals

· Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.

· Responsible for employee retention within department

· Provides day to day supervision of employees in respective area of responsibility

· Maintain equipment maintenance schedules and develop relations with maintenance and tank shops

· Manage safety functions directed by safety manager for area: performs IPOs (Incident Preventation Observation) and DORs (Driver Observation Report), gathers incident statements for incidents and injuries

· Staffs, screens, interviews and hires drivers for market: fills out new hire form

· Daily Manages and reconcile ELD conflicts

· Corrects time punches

· Review and submit time sheets

· Updates and Maintains journey plans for assigned region

· Provides PPE (personal protective equipment) and orders uniforms for employees

· Ensures new driver training is properly conducted and documented

· Documents all personnel issues, concerns, etc. in Paylocity

· Completes I9 form for new hires within 3 days of hire

· Fills out exit form upon termination

OTHER DUTIES:

• Must be willing to cover days off, vacation, and sick time for drivers.
• Will work closely with our dispatch team.
• Performs other related duties as required or assigned.

Requirements

Employees are held accountable for all duties of this position.

MINIMUM JOB QUALIFICATIONS:

• Excellent understanding of logistics
• Excellent understanding of the commercial driving industry
• Excellent understanding of both federal and state DOT law
• Ability to lead employees and manage their day to day performance
• Ability to work closely with customers and provide excellent customer service
• Excellent communication skills, both written and verbal
• Good understanding of Microsoft Office Suite programs
• Ability to use different computer systems to complete job duties
• Ability to properly prioritize multiple needs or demands and determine what should be escalated
• Ability to handle stressful situations while maintaining professionalism
• Excellent attention to detail
• Ability to multi-task
• Accessible by cell phone 24 hours a day, 7 days a week and able to respond to dispatch needs within reasonable time
• Education and/or formal training
• High school diploma or equivalent
• Must have an active Commercial Driving License with Haz-Mat, Doubles / Triples and Tanker Endorsements.
• Must be carded with refineries.

Experience:

• 3+ years of experience in logistics and commercial driving
• 3+ minimum experience someone must have in order to be considered and successful in this role