Job Description

• Want to lead teams that make a meaningful impact every day?
• Permanent Full-time opportunity
• Offering salary $155 - $170k base + super + salary packaging
• Located in Sydney or Canberra

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

As an Area Manager, you’ll be part of a lean, high‑performing leadership team focused on delivering our strategic objectives. You’re an inspiring leader who communicates our vision with clarity and positivity, building energy and optimism across your teams.

You’ll be responsible for leading a portfolio of Donor Centres, ensuring each delivers a safe, efficient and welcoming donor experience. Working in a highly regulated environment, you’ll balance operational performance, quality and compliance while keeping the donor at the centre of everything you do.

Partnering closely with your Donor Centre Managers, you’ll translate strategy into action, align teams to key priorities, and drive continuous improvement. As we evolve our donor experiences and technology, you’ll confidently lead your area through change, coaching leaders and supporting them to succeed. You’ll be accountable for collection targets, budgets and performance outcomes, using financial and operational insights to identify opportunities and improve results.

Through strong leadership, coaching and sound judgement, you’ll lift performance and make a meaningful impact every day.

Sound interesting? Here's what we are looking for:

• Proven leader with deep understanding of geographically dispersed operations, with experience delivering results through others in a regulated, customer‑focused environment
• Strong people leadership capability, building high‑performing teams through coaching, trust, accountability.
• Ability to translate strategy into clear operational priorities and deliver consistent execution across multiple sites
• Commercial and financial acumen, including managing budgets, targets and key performance metrics to drive results
• A clear commitment to quality, safety, compliance and continuous improvement
• Confident change leader, comfortable guiding leaders and teams through operational, technological and cultural change
• Data‑driven decision maker, using insights to identify risks, opportunities and performance improvements
• Authentic communicator and influencer, who builds trust and engagement at all levels
  

If you’re ready to lead with purpose and help shape exceptional donor experiences, we’d love to hear from you.

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

• Ability to purchase additional annual leave
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

Is Lifeblood your reason? Apply NOW!

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Svet on ssubotic@redcrossblood.org.au

If you want to know more about our recruitment process or to check out our FAQ's, please click here

Please note: applications sent directly to this email address cannot be accepted

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.