The NRMA

Area Manager

The NRMA  •  Canberra, AU (Onsite)  •  12 days ago
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Job Description

At SIXT Australia, we're revolutionizing car rental. We believe it should be as exciting as a road trip – something to look forward to! We transform everyday mobility into memorable experiences with premium vehicles and service. It's in our DNA, blending Aussie spirit with German heritage – Das Ist Good. As part of the NRMA family, a trusted member-owned brand, we provide SIXT Star Service, ensuring every move is a memorable experience.

As the Area Manager, you’ll take the driver’s seat in a fast-paced operation, steering your team toward success.

You’ll have full control of the dashboard across ACT (Canberra Airport and Fyshwick locations) - driving sales, profitability, fleet performance, and customer experience - while fuelling site growth through upselling, smart fleet utilisation, and cost control. Deliver a premium SIXT ride every time and enjoy perks like a company car, leadership development, and a generous incentive program.

YOUR ROLE

Ready to roll up your sleeves and make things happen? Here’s how you’ll shine:

  • Achieve sales targets, KPIs, and profitability
  • Drive upsell performance and maximise fleet utilisation
  • Analyse performance trends and implement action plans
  • Coach, mentor, and motivate a high-performing team
  • Set clear expectations and hold team members accountable
  • Ensure premium customer service and resolve escalations quickly
  • Manage P&L and control costs
  • Optimise rostering to match demand and sales opportunities
  • Maintain fleet presentation and minimise downtime
  • Ensure compliance with safety, operational, and company standards

YOUR SKILLS

You’re a natural leader who thrives in a fast-paced, target-driven environment. You’ll bring:

  • Sales Talent: Motivated, results-driven, and confident in achieving and exceeding sales targets.
  • Industry Experience: Experience in sales-led retail, operational management, or customer service. Car rental industry experience is desirable but not essential.
  • Leadership & Communication: Strong leadership and coaching skills, clear communication, and exceptional relationship-building abilities.
  • Commercial & Analytical Skills: A commercial mindset with P&L responsibility, confidence analysing KPIs and financial data, and solid reporting capability.
  • Organisation & Adaptability: Highly organised with a proactive, growth-focused attitude and ability to work autonomously in a fast-paced environment.

All successful applicants must complete a National Criminal History Check, hold a current full driver’s licence, and have full Australian working rights.

WHAT WE OFFER

At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:

  • Participate in our lucrative performance-based incentive program
  • Competitive salary package including motor vehicle, phone and laptop
  • Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts
  • Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more!
  • Discounts on all NRMA insurance products including car, home & travel
  • “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
  • Employee Referral Program where you may be eligible for a $2,000 referral bonus payment

We’re for inclusion, diversity, and representing the customers and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team.

Bring your leadership to life. Drive growth, shape culture, and deliver excellence. Apply now or visit our  careers site to find out more. Join Team Orange today!

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. SIXT Australia is not responsible for any fees related to unsolicited resumes.

The NRMA

About The NRMA

For over 100 years, the NRMA has existed to make the journey better for everyone in the community. In everything we do, we aim to give back, always adding more value to Membership while working towards a better, shared future.

Having over 3.2 million Members, we’re Australia's largest member-owned organisation, and have grown into one of the country's largest tourism, leisure, and travel businesses, with investments in accommodation, car hire, ferries, experiences and more. We’ve done this by putting our people, Members and customers at the centre of everything we do to deliver great experiences – something that has always set us apart.

From our earliest Patrols, we’ve been passionate about helping people on the road, but we now also help millions on our waterways, on their holidays, and on all of their journeys. Tales of our legendary service embody the sense of mateship and levels of care that the people of our nations have become known for the world over.

As a workplace, we foster a culture of innovation, growth and wellbeing – one that respects and celebrates diversity in all its forms, creating an environment where all people can feel they truly belong and thrive. We do this because we know that, when put together, our individual talent and uniqueness is what makes us great at what we do. We do this because it makes our place a great place to be.

Interested? We’d love to hear from you.

Industry
Nonprofit & NGOs
Company Size
1,001-5,000 employees
Headquarters
Sydney Olympic Park, AU
Year Founded
1920
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