Job Description

Job Summary

The Quality Lead is responsible for serving as a point of contact for QA Technicians on the shift when other supervision is not available, manage assigned FSQA programs, serve as backup for document specialist reviewer tasks, maintain data entry into associated computer systems as necessary, and work with the QA team and other department personnel to meet requirements, assignments, trials, and responsibilities

Job Duties:

Duties may include, but are not limited to the following:

• Monitor and assist QA Technicians performing in-process QA checks
• Participate in the Internal Audit program
• Perform GMP Audits
• Oversee Incident Report generation and communication
• Lead and assist in managing RCA-CAPAs
• Participate in Mock Traces / Recalls as necessary
• Perform and/or oversee the PEM and Non-PEM swabbing programs
• Assist in consumer/customer complaint investigations
• Serve as main QA contact for trials or new product qualification activities as assigned
• Track and order lab supplies
• Monitor rework processes when conducted for compliance to standards
• File paperwork related to the GFSI system
• Maintain hold inventory records
• Participate in sensory and other product reviews as required
• Provide necessary data for KPIs
• Perform QA Technician duties when required as back up
• Follow Good Manufacturing Practices (GMPs) at all times
• Comply with all safety, health and environmental regulations as prescribed bylaw
• Comply with all Company rules, regulations and policies
• May be required to work weekends from time to time
• Perform other duties as assigned by QA leadership

Required Competencies & Knowledge:

Knowledge of:

GFSI and FSMA requirements

Environmental Monitoring Programs

QA Technician role and responsibilities

Customer specs and expectations

Exhibited experience with necessary SAP transactions

Skill in:

• Must have excellent oral and written communication skills
• Strong self-confidence
• Excellent problem-solving skills and the ability to work with autonomy
• Must be accurate, detail-oriented and maintain the utmost confidentiality

Ability to:

• Communicate in English to give and acknowledge instructions/problems
• Physical and mental ability to work in excess of 40 hours per week
• Add, subtract, multiply and divide in various units of measure, using whole numbers, common fractions and decimals
• Define problems, collect data, establish facts and draw valid conclusions.
• Write routine reports and correspondence
• Interpret a variety of instructions furnished in written, oral, diagram and/or schedule form
• Work well with others in stressful situations and meet deadlines as necessary
• Handle multiple priorities and tasks
• Excellent keyboarding, record keeping and follow-up skills
• Proficiency in: MS Office Suite and SAP

Work Environment

• Maintain harmonious working relations with employees from all departments.
• Maintain harmonious working relations with management from all levels.
• Communicate effectively with all employees and management.

Physical Requirements

• Reaching with hands/arms throughout the day.
• Ability to use hands and fingers.
• Ability to see, hear and talk.
• Ability to work in light to moderate noise levels.
• May be required to walk up to 400 yards to work and break areas.
• May climb steps to and from work and break areas.
• May have to work in hot or cold conditions depending on type of production operation

Minimum Qualifications

• High school diploma or GED equivalent (QAD approval otherwise)
• Associates Degree in science field preferred, but not required
• Three – Five years of QA experience in FDA/USDA facilities
• Experience with Good Manufacturing Practices (GMPs), Hazard Analysis Critical Control Points (HACCP), FSMA (PCQI), and SQF all pluses

Starting Pay: Area Leader Quality Technician $31.60/hr. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. We offer a comprehensive benefits package for full-time employees including health, dental, 401k and wellness benefits beginning on the 90th day of employment. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.

Sponsorship for work authorization is not available for this position. It is the candidate’s responsibility to ensure they are legally authorized to work in the location to which they apply.

Maker's Pride is an Equal Opportunity Employer.