Job Description

Salary: £31,537 - £33,699 per annum

Hours per week: 37 hours

Interview date: Week commencing Monday 15 June 2026

We are seeking an organised and motivated Area Co-ordinator to join our Passenger Transport team. You will play a key role in planning and managing transport for children and adults, including those with special educational needs and disabilities, ensuring services are safe, reliable and cost effective.

You will manage a varied caseload, arranging and reviewing transport solutions that meet individual needs. This includes allocating passengers, overseeing contracts, negotiating with suppliers and responding to day-to-day operational issues. You will carry out risk assessments, monitor contractor performance and take action where standards are not met. You will also work closely with families, schools, social care teams and transport providers to resolve queries, manage changes and improve outcomes.

This role requires strong problem-solving skills and the ability to balance quality, safety and value for money. You will need experience of working with vulnerable groups, a good understanding of safeguarding and health and safety, and the confidence to work independently. You will also use a range of systems to manage records, contracts and financial information.

You will be an excellent communicator with strong organisational skills, able to prioritise work and manage competing demands. Knowledge of transport planning, contract management and local government would be beneficial.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

Sebastian Williams, SEND & Social Care Transport Team Leader at Sebastian.Williams2@wiltshire.gov.uk

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the and person specificationcarefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Application process

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.