Job Description

The performance engineering team provides enterprise wide performance testing capabilities to measure non-functional performance requirements of applications including, but not limited to, development of performance strategy, test script development, test execution coordination, and report generation and interpretation. The application performance architect must have advanced knowledge of performance testing tools such as Microfocus (HP) Loadrunner, Tricentis Neoload, Jmeter, and Gremlin for resiliency testing. The architect should have extensive experience with various monitoring tools for Application Performance Monitoring (APM), Log aggregation, and Profiling. Additionally, the architect should be able to review and provide feedback on application architecture and application integration between middle and backend services. Familiarity with DevOps principles and tools such as Source Code Management (GitHub), Continuous Integration (Jenkins), and Continuous deployment (Udeploy and Ansible) are also within the scope of an architect. Lastly, the ability to partner with product vendors, applications teams, and other support teams to resolve issues and achieve organizational goals are fulfilled through this role.

Responsibilities and Essential Functions

• Work with development and performance leaderships to assess testing needs and define a performance test strategy
• Identify gaps in team member skillsets and highlight training opportunities
• Build and present performance testing roadmap
• Define and knowledge transfer performance test script development best practices
• Define and interpret application and infrastructure key performance indicators (KPIs) and monitoring tools in collaboration with delivery teams
• Evaluate performance / resiliency testing tools and provide guidance on leveraging such tools in an enterprise environment
• Triage the cause for failed performance tests and lower test failure occurrence rate
• Enable developers to self-service early performance testing (shift-left)
• Develop reports and present to leadership on progress in performance test strategy
• Knowledgeable in performance testing various cloud implementation (software as a service (Saas) systems, platform as a service (Paas), and function as a service (Faas)
• Lead Proof of Concepts (POCs) including working with application teams, consultant firms, and product vendors
• Experience with software development lifecycle (SDLC) methodology
• Familiar with health Insurance industry and regulatory requirements
• Partner with application development and production support leaders
• Engage in capacity planning discussions, forecasting, and architecture design

Enterprise Competencies

• Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers; acts with customers in mind; and establishes and maintains effective relationships with customers and gains their trust and respect
• Interpersonal Savvy – relates well to all kinds of people—up, down and sideways, inside and outside the organization
• Learning and Applying Quickly – learns quickly when facing new problems; a relentless and versatile learner; and quickly grasps the essence and the underlying structure of anything
• Organizational Agility – knowledge about how the organization works; knows how to get things done both through formal channels and the informal network; and understand the culture of the organization
• Perspective – can discuss multiple aspects and impacts of issues and project them into the future; can think globally; and looks toward the broadest possible view of an issue/challenge
• Priority Setting – quickly zeroes in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; and create focus / eliminates roadblocks
• Problem Solving – looks beyond the obvious and doesn’t stop at the first answers; is excellent at honest analysis; and uses rigorous logic and methods to solve difficult problems with effective solutions

Education

• Bachelor’s Degree or higher preferred or equivalent work experience.

Position Qualifications

• 5+ years of experience performance testing enterprise applications
• Strong written and verbal communication skills
• Strong interpersonal and relationship skills
• Strong analytical, development, and problem solving skills
• Demonstrated Teamwork behaviors
• Experience with an agile organization
• Experience with Public and Private cloud technologies
• Experience utilizing DevOps tools.
• Experience with installing, configuring, and evaluating performance testing tools
• Experience managing large and complex end to end performance tests strategy

About Evernorth Health Services