Job Description

Do you want to be a part of the world’s leading jewellery company while putting your experience in technology into use? If yes, then we might have an exciting opportunity for you! You will be part of an exciting digital & tech area and work in an international organisation of can-do spirited, passionate, and performance-driven people. We value flexibility and informal working, where you are trusted to deliver and to focus on outcomes and value.

About the Team:

Pandora has embarked on a journey to strengthen the planning systems inside the Supply Chain Technology, to enhance the way we conduct our business. It’s time for us to revolutionise our digital Supply Chain landscape and transform how we deliver and support our business, enabling our customers to give a voice to their loves. We’re on the start line of this exciting journey, and we want you to join us, and bring your extensive O9 knowledge to the table. Expect a great adventure ahead where you can deploy your O9 best practice knowledge and seek new ways of doing things, crafting brilliant solutions that enable us to serve our customers and colleagues even better.

Joining Pandora, you will become part of a truly global business with over 28,000 colleagues working together. With a diverse range of backgrounds and qualifications, we come together to envision, invent and craft the jewellery products that our customers know and love. Now, we are focused on what we can do next, spaces we can grow into and the new places it can take us and our business. Bring your talent, uniqueness and qualifications into play, and join our transformative Integrated Planning journey.

Solution Architect responsible for Supply and Capacity planning in the O9 system implementation In this Digital & Technology position, you will play a key role through the entire design and implementation of O9. You will be responsible for the E2E solution design for Supply & Capacity planning. You will drive best practices and standardization.

Other key accountabilities include:

• Lead the end-to-end architecture and solution design for the Supply & Capacity area
• Participate in the delivery for the Supply Chain in regards to Manufacturing part of the organization
• Ensuring the connectivity and compatibility with the Manufacturing programs (Horizon) and Global Programs (Compass, D&A Enhancing)
• Lead integration implementation works to other O9 modules and other applications.
• Aligning complete vision of Product Life-cycle (across Manufactuing, Supply Chain, planning organization)
• Assure best practices are adopted and drive standardization.
• Support global process owners in cross-enterprise efforts to transform business processes and explore opportunities to maximize the use of O9, including the mobilization and management of key stakeholders in securing the necessary support
• Work within the community of solution architects and E2E view
• Support process managers, functional consultants/business analyst and business SMEs in analysis functional deep dives and in maturing ways of working to ensure quality functional work
• Work closely with Integration Architects and Product teams to develop clear functional and technical design and document data requirements and build complex datasets.
• Prepare Solution Design document and use tool configuration in the o9 platform as per the design to solve deep operations / supply chain problems and institute rigorous performance monitoring systems.
• Through understanding of supply and capacity data objects like Resources, BOM , BOD shipment, inventory, logistics, and other operations / supply chain data from sources like databases, excel sheets, emails and others.
  • Be proficient in statistical and solver/optimization tools and programming languages to conduct data integration through extraction, loading and transformation (ELT).
  • Be familiar with modern data solutions in the cloud like data storage, data processing, noSQL, Document database, big data, AI/ML concepts (Azure is our ecosystem)
  • Work with Cross-Functional Teams, and Product owners and business Analysts, to ensure successful planning and execution of projects.
  • Plan, develop and deliver Super User and End User training, for a global user base.

What is needed to succeed:

• Extensive experience with O9 and global implementation programs (Supply Chain). Ideally has broader experience within the Supply & Capacity planning
• Naturally proactive and independent problem-solver with history of driving product management, including discovery, solving meaningful customer and business problems, and delivering scalable solutions.
• You enjoy working with many stakeholders and showcase the ability to translate your ideas for any audience, through well-crafted strategic documents, thorough requirements, and clear communication with stakeholders.
• Effective influencer and ability to work with large cross-functional teams and complex programs in large multi-national corporations.
• Being comfortable working with short lead-time, change management and highly volatile environment. Shows resilience and patience to build up structures and maturity within an organization.

Welcome to our Crafting & Supply

The magic happens at our crafting facilities, where we combine centuries-old crafting traditions and high-quality materials with modern production techniques. You will be warmly greeted with over 13,000 craftspeople who are excellent at crafting and supplying the world’s largest jewellery brand with our craftsmanship. You will be part of an Innovation and Product Development team and report to the Director, Innovation who also oversees innovation progress.

Join a team that is as diverse and inclusive as our jewellery. We believe and value creative thinking and ensure that there’s equitable opportunities for all.

Foster growth and craft opportunities through our learning and development programmes.

At Pandora, no effort or contribution goes unnoticed. We offer a wide range of opportunities and benefits to ensure that our employees feel valued, supported, and cared for.

Transportation services are also available to drop you at the closet BTS station and other community areas.

About Pandora Crafting & Supply

Pandora started crafting its jewellery in Thailand in 1989, where our founders fell in love with the delicate craftsmanship of the Thai people. To date, there are two crafting facilities in Thailand, Bangkok, and Lamphun, and we employ more than 13,000 skilled craftspeople. By the end of 2023, there are 107 million pieces sold globally, all of which were hand-finished here in Thailand by our skilled craftspeople using high-quality raw materials and sustainable methods.

About Pandora Group

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.