Job Description

Adobe’s RealTime Customer Data Platform (RTCDP)powers personalized customer experiences for some of the world’s largest brands. As a Senior SRE Technical Lead / Architect, you will play a critical role in ensuring RTCDP’s reliability, scalability, and operational excellence ata globalscale.

This is a high ownership,high impactrolethat bridges production operations (Day2 ownership)and core datastore engineeringYou’llshape how RTCDP is built,operated, and scaled—while directly owning production reliability for one of Adobe’s mostcustomer- visibleplatforms.

WhatYou’llDo

Own Production Reliability

• Own day2 production reliabilityfor RTCDP, ensuring availability, performance, and durability aligned with SLOs.

• Serve as a technicallead during incidents, driving mitigation, recovery, andpost incidentanalysis for SEV3 through SEV1 (CSO) events.

• Improve incident response processes, on-callhealth, and operational readiness.

• Partner with product and platform teams to ensure production readylaunchesand regional expansions

Lead Core Datastore Strategy

• Provide technical leadership for RTCDP’s core datastores, including:

• Aerospike

• FoundationDB

• Postgres

• CosmosDB

• DynamoDB

• Drive reliability, scalability, upgrade, backup/restore, and disaster recovery strategies.

• Lead or influence datastore automation(provisioning, scaling, upgrades, benchmarking, lifecycle management).

• Contribute to cost optimization and efficiency improvementsthrough rightsizing and architectural enhancements.

Architect for Scale & Automation

• Design and build automation firstsolutionsto reduce toil and improve system safety.

• Influence architecture decisions that improve reliability, scalability, and operability

• Build and evolve monitoring, alerting, and observabilityfocused on real customer impact.

• Promote consistent operational patterns across services, teams, and regions.

Technical Leadership & Influence

• Act as a senior technical authoritywithin the SRE organization.

• Mentor engineers and influence teams across geographies without relying on direct ownership.

• Partner closely with engineering, infrastructure, and security teams.

• Champion strong SRE and DevOps principles ownership, automation, error budgets, and continuous improvement.

What Makes This Role Unique

• Broad scope across Run &Operateand Core Datastore architecture

• Architect levelinfluencewith direct production ownership

• Real impact on customer reliability, platform scale, and cost efficiency

• Opportunity to help define how RTCDP operates globally, not just respond to incidents

WhatWe’reLooking For

• Senior SRE, infrastructure, or platform engineer with 10+ yrs of experience running largescale distributed systems

• Strong background in datastores, reliability engineering, and automation

• Proven experience leading production incidentsand driving operational improvements

• Comfortable operating with high ownership, ambiguity, and scale

• Passion for building resilient systems and mentoring others

Why Adobe

At Adobe,you’llwork on products that reach millions of users worldwide, alongside talented engineers who care deeply about quality, reliability, and innovation. This role offers the chance to own critical systems, influence architecture at scale, and help shape the future of RTCDP.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience

Expected Pay Range:

Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $173,500 -- $331,050 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $228,600 - $331,050

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.