Job Description

Join the Caesars Entertainment Family

Why Harrah’s & Tropicana Laughlin Are the Employer of Choice

At Harrah’s & Tropicana Laughlin, our Arcade team brings excitement, energy, and unforgettable moments to guests of all ages. When you join us, you become part of a company that values fun, teamwork, and Caesars Entertainment’s signature Family Style Service.

What Sets Us Apart

• Earn Your Bachelor’s Degree for FREE through Caesars Entertainment and our university partners
• Student Loan Debt Assistance to help lighten your financial load
• A People First Culture where every team member is valued
• Affordable Medical, Dental & Vision Plans with flexible options
• 401(k) with Company Match to support your long‑term financial goals
• Caesars Entertainment’s Signature Family Style Service that makes our workplace feel like home
• Paid Time Off so you can recharge
• Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

Arcade Attendant – Harrah’s Laughlin Beach Resort

Using all aspects of Family Style Service, the Arcade Attendant ensures a safe, fun‑filled, and exciting environment for every guest. This role is perfect for someone who enjoys high‑energy spaces, loves interacting with families, and takes pride in creating memorable experiences in a lively arcade setting.

What You’ll Do

• Create a welcoming, friendly atmosphere using positive tone, open body language, and consistent smiling and eye contact
• Provide accurate information about the property and its amenities
• Develop strong knowledge of arcade games and prize assortments to answer questions and proactively engage guests
• Learn and operate Intercard kiosks and Redemption POS systems accurately
• Monitor the Arcade to ensure a safe environment for guests of all ages; report suspicious activity immediately
• Address minor game and kiosk issues to reduce guest inconvenience; escalate unresolved issues to Supervisor
• Maintain cleanliness of machines and all Arcade areas; restock supplies and redemption items as needed
• Follow proper cash‑handling procedures for assigned bank funds; process transactions accurately
• Complete stock counts and other assigned projects
• Work with Supervisors to maintain the Redemption counter according to merchandising standards; report low stock or supply needs

What We’re Looking For

• Ability to accurately make change
• Ability to perform simple math
• Reliable and flexible with the ability to work varied shifts, holidays, weekends, and overtime when needed
• Strong team player who supports all areas within the Arcade & Retail Shops
• Ability to speak, read, and write English fluently
• Comfortable lifting up to 50 lbs and pushing/pulling up to 100 lbs
• Ability to stand for long periods and work in hot, noisy, or smoky environments
• Must be 16 years of age or older.
• Family Style attitude.
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.

Be Part of Something Legendary

If you’re ready to bring energy, enthusiasm, and exceptional guest service to a fast‑paced, family‑friendly environment, we’d be proud to welcome you to the Caesars Entertainment family.