Job Description

• Using all aspects of Family Style Service, the Arcade Attendant ensures a safe, fun-filled, and exciting environment for our Arcade guests. Provides change for Arcade guests and oversees the children’s area.

Positions that have contact with the public require the ability to work in a noisy environment

$18.00 Per hour

• Provides excellent service by making change for Arcade guests.
• Uses proper cash handling procedures for any assigned bank funds. Maintains accuracy while processing sale transactions and making change. Signs out, secures, utilizes, and returns bank funds according to policy.
• Develops an excellent understanding of the games within the Arcade and the prize assortments. Uses that knowledge to answer guest questions and proactively offer information to guests to build relationships and maximize Arcade revenues.
• Addresses minor game and kiosk issues to avoid inconvenience and frustration for our Arcade guests. Reports unresolved issues to the Supervisor
• Becomes knowledgeable regarding the kiosk operations as well as the Redemption POS operations to assist guests appropriately and accurately.
• Actively monitors the Arcade to ensure a safe environment for guests of all ages. Reports any suspicious persons or activity to the Supervisor or Security immediately.
• Maintains a clean, safe, and fun area for the maximum enjoyment of our guests.
• Completes any stock counts or other projects as assigned by the Supervisor/Manager.
• Works with Supervisors to display and maintain Redemption counter according to established merchandising standards. Reports any stock or supplies needing replenishment.
• Provides accurate information regarding the property and the amenities it has to offer.
• Completes other assignments as requested by management

High school diploma or equivalent preferred. Prior customer service experience preferred.

• Demonstrates a pleasant and enthusiastic demeanor at all times. Smiling and eye contact are required.
• Literate and fluent in English
• Ability to perform basic math skills
• Adheres to all regulatory, company and department policies and procedures
Requires prolonged standing and mobility. Requires the use of a microphone. Requires frequent bending, reaching, stooping. Requires accurate monetary transactions. Requires normal vision range. Requires the ability to distinguish letters and symbols. Requires regular, predictable attendance. Requires the ability of lifting up to 25 lbs.

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.