Associa

ARC Administrator

Associa  •  North Carolina (Onsite)  •  2 hours ago
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Job Description

The ARB Administrator supports the Architectural Review Committee by managing the review process for property modifications, ensuring compliance with governing documents, and serving as a liaison between homeowners, the ARC, the HOA Board, and the community manager. This role ensures timely, consistent, and well-documented architectural decisions using software, while collaborating closely with the community manager.

Qualifications

Application Management

  • Receive, log, and track all architectural modification requests
  • Review submissions for completeness before ARC review
  • Enter and manage applications
  • Communicate with homeowners regarding missing information or clarifications
  • Coordinate with the community manager when needed to ensure smooth processing of applications
  • Maintain organized digital and/or physical records of all applications

ARC Coordination

  • Prepare agendas and documentation for ARC meetings
  • Distribute applications and supporting materials to ARC members
  • Record meeting minutes and decisions
  • Update decisions and statuses within software
  • Manage meeting logistics and follow-ups
  • Track voting outcomes and ensure proper documentation

Compliance & Communication

  • Notify homeowners of ARC decisions in a timely manner
  • Manage communication and status updates
  • Monitor approved projects for compliance with plans and guidelines
  • Coordinate follow-up inspections when applicable
  • Collaborate with the community manager on homeowner communications and issue resolution
  • Respond to homeowner inquiries regarding guidelines and procedures

Documentation & Recordkeeping

  • Maintain architectural guidelines, rules, and application forms
  • Maintain ARC Rules & Regulations and Forms for Board review and approval
  • Ensure all updates are accurately reflected in digitized forms and workflows within the software
  • Coordinate with the community manager to maintain consistency in records and processes
  • Ensure records are accurate, up to date, and properly stored

Administrative Support

  • Assist with enforcement tracking related to architectural violations
  • Generate reports for the HOA Board on ARC activity and trends
  • Work collaboratively with the community manager
  • Support special projects related to community standards
Associa

About Associa

With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Industry
Real Estate & Property
Company Size
1,001-5,000 employees
Headquarters
Richardson, Texas
Year Founded
1979
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