Ounass

Arab Localization Coordiantor

Ounass  •  Dubai, AE (Onsite)  •  3 months ago
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Job Description

We are seeking an Arab Localization Coordinator to join our Content and Localization team and support the adaptation of product, marketing and customer‑facing content for Arabic‑speaking markets. The role will focus on managing localisation workflows, coordinating with translators and agencies, ensuring linguistic and cultural accuracy across multiple channels and platforms, and working closely with Product, Marketing and Customer Service teams to deliver timely, high‑quality Arabic experiences.

Key Responsibilities

  • Coordinate end‑to‑end localisation projects including content extraction, translation, review, implementation and quality assurance across web, mobile and marketing channels

  • Manage relationships with language vendors, freelance translators and in‑country reviewers; scope work, obtain quotes, track deliverables and ensure SLAs are met

  • Perform linguistic QA and cultural review of translated content to ensure accuracy, tone of voice, brand consistency and suitability for target audiences

  • Work with product and engineering teams to support string management, context provision and in‑app implementation; raise and track localisation tickets in the issue tracker

  • Maintain and update glossaries, style guides and translation memory assets to ensure consistency and to reduce cost and turnaround times

  • Prepare and manage localisation schedules, trackers and status reports; communicate progress and risks to stakeholders and escalate issues when required

  • Support copy adaptation for marketing campaigns, emails, social and paid media, ensuring messaging is culturally appropriate and optimised for engagement

  • Liaise with Customer Service to capture common customer phrasing, regional preferences and content gaps that inform localisation priorities

  • Validate final builds and live content, perform spot checks and coordinate post‑launch fixes to ensure a seamless customer experience

  • Contribute to process improvements, tooling evaluations (CAT tools, TMS) and automation initiatives to increase efficiency and quality

  • Support ad‑hoc cross‑functional projects involving legal, compliance and product copy where Arabic localisation input is required

What We’re Looking For

  • Fluent Arabic (native or near‑native) and fluent English, with excellent written and verbal communication skills in both languages

  • Bachelor’s degree in Translation, Linguistics, Communications, Arabic Studies or a related discipline, or equivalent practical experience

  • 1–3 years’ experience in localisation, translation coordination, content operations or a related role, preferably within e‑commerce, tech or agency environments

  • Practical experience with translation management systems, CAT tools or content platforms; comfortable learning new tooling quickly

  • Good understanding of localisation best practices, QA methodologies and the challenges of Arabic script (directionality, pluralisation, diacritics, character limits)

  • Highly organised with strong project management skills; able to manage multiple workflows, deadlines and stakeholder expectations

  • Detail‑oriented with a focus on quality, consistency and user experience

  • Collaborative team player with a proactive, problem‑solving mindset and the ability to work across cross‑functional teams

  • Familiarity with SEO‑led copy adaptation for Arabic and an understanding of market nuances across different Arab countries is an advantage

What We Offer

  • Opportunity to shape Arabic language experiences for a growing international business

  • Structured onboarding, access to learning resources and mentorship from senior localisation and content leads

  • Competitive salary and comprehensive employee benefits

  • Collaborative, inclusive culture with opportunities to work on cross‑functional and regional projects

  • Exposure to modern localisation tooling and opportunities to influence process and tooling decisions

If you are passionate about the Arabic language, localisation best practices and delivering exceptional customer experiences across Arabic‑speaking markets, we encourage you to apply.

Ounass

About Ounass

Ounass presents a carefully-curated edit of exclusive capsule collections from local and international designers of the highest caliber, housing the Middle East’s widest range of top-tier designers. From fashion & beauty to lifestyle and homeware, Ounass has boasted over 300 luxury brands since launching in December 2016 as Al Tayer Group’s first, exclusively digital, luxury e-commerce site.

Dedicated to impeccable local talent and local service alike, Ounass currently operates exclusively within the Middle East. An extensive array of opulent collections and coveted seasonal pieces is presented through a tailored website, app and Personal Shopping service, refined and polished to provide a personalized experience.

Based in Dubai, the world’s new capital of fashion, we provide a 2-hour delivery in Dubai and same or next day delivery service within the UAE, as well as express delivery to KSA, Kuwait, Oman, Bahrain & Qatar. As Ounass takes a step into sustainable luxury, our opulent selection arrives in your preference of eco-friendly or premium packaging.

Ounass is proud to be home to some of the industry’s top insiders. Scouring the globe for leading trends, our expert team reports on the latest fashion updates, coveted insider information, and exclusive interviews for you to read and shop.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Dubai, AE
Year Founded
2016
Website
ounass.ae
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