Job Description

Why join Rolls‑Royce?

At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls‑Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Key responsibilities:

Operational Delivery

• Coordinates and supervises day-to-day tasks and workload allocation.
• Recognizes unusual transactions, trends, or variations and communicate findings and recommendations to the management and stakeholders.
• Proactively recognizes issues within scope of responsibilities, identifies options and implements solutions.
• Participates in further waves of process transition and stabilisation.

Performance Management and Continuous Improvement

• Drives team and process performance through data driven insights.
• Coordinates, develops and maintains documentation on projects and team assignments.
• Support Projects including process re-designing and process standardization.
• Ensures that process documentation and process flow are updated on regular and timely basis
• Drives automation and process optimization
• Provides inputs to restructuring and automation projects

Stakeholder Management

• Provides clear, concise, and regular updates to all stakeholders, both internal and external, and to the leadership team.
• Drives operational governance.
• Coordinates efforts across different departments to address inter-departmental issues and collaborates to deliver the best service experience.

Escalation Management

• Monitors team performance in handling escalations and provides coaching to improve proficiency.
• Leads issue resolution and implements relevant controls in line with process requirements.
• Reports issues to relevant stakeholders

Risk, Compliance & Controls

• Maintains controls and procedures of Accounts Receivable process. Ensures control governance is in place in terms of operating and design effectiveness of controls
• Ensures timely closure of audit findings

Team Management:

• Mentors and provides guidance to the team members
• Leads, motivates and engages the team to achieve goals
• Conducts regular 1:1 meetings, performance reviews and development discussions
• Promotes accountability, collaboration, and open communication
• Participates in recruitment and onboarding of new team members

Position requirements:

• Bachelor’s degree in finance & accounting (preferable)
• 10+ years’ experience in finance incl. Billing (with the experience gained at GBS or BPO)
• Minimum 3 years of experience in leadership roles including that of TL
• Expert knowledge of end-to-end AR process and related accounting with special emphasis on Billing
• Language: English B2/C1; German B2/C1 will be an advantage
• Experience with ERP system: SAP is a must
• Managing improvement projects, leading improvement initiatives, embedding Continuous Improvement culture within a team
• Excellent communication and influencing skills across cultures
• Stakeholder and escalation management
• Conflict Resolution and change management

What do we offer:
• Private healthcare and group life insurance
• Annual bonus
• myBenefit platform/subsidy for Multisport cards
• Internet and electricity allowance for remote work
• Increased funding for the Employee Capital Plans (PPK) program; Rolls Royce Sp. z o.o. contributes 3% to this program
• Additional vacation days based on length of service with the employer
• Hybrid work model (2 days in the office / 3 days from home)
• Work in a modern office located in the Krakow centre – the Unity Tower (ul. Lubomirskiego 20)

The Kraków Rolls Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive

Please note that all applicants will be subject to Poland right-to- work check as part of the recruitment process.

Job Category

Finance

Posting Date

15 Mar 2026; 00:03