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  Perform day to day processing of financial transactions to ensure that the Company’s finances are maintained in an effective, up to date and accurate manner
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  Research in Great Plains and/or customer portals to understand details behind billing transactions
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  Create AR aging and metrics reports
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  Work with billers, account managers, and operations team to fix invoice issues
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  Checking missing and unresolved payment issues
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  Stratify collection activities to maximize cash receipts
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  Investigate payments which are unidentified, lost, or not accepted at the point of payment
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  Respond to trends on cash which are unapplied
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  Contact customers regarding overdue accounts and determine reasons for non-payment
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  Collaborate with AR Manager to maintain collection goals and general A/R performance levels
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  Post and reconcile customer payments to general ledgers
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  Maintain accurate records about the customer payment status
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  Maintain documentation for compliance reporting and audits

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  Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit

Requirements

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  Associate Degree or equivalent combination of education and experience required
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  3-5 years experience as an AR analyst recommended
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  Knowledge of HVAC/R industry preferred, but not required
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  Great Plains knowledge a plus
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  Knowledge of basic accounting procedures
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  Proven ability to manage multiple projects at a time while paying strict attention to detail
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  Strong customer service background
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  Proficiency with commonly used accounting ERP Systems
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  Advanced experience in Excel
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  Adaptability and strong problem-solving skills
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  Ability to build rapport and collaborate with others within the company and externally
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  Self-motivated and able to thrive in a results-driven environment

Benefits

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  Great Place to Work-Certified Company
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  Premium HMO
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  Holistic employee experience
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  Rewards and incentives
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  Monthly engagement activities
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  Career advancement opportunities
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  Paid referral program