Job Description

As a Collection Specialist, you will be supporting a high-energy, rapidly growing company. This role reports to the Accounting Manager and is responsible for managing and collecting the Company’s accounts receivable from clients. This role will support generating but not limited to analyzing A/R & Trend reports, managing system records, and processing GL-impacting JEs.

Successful candidates will need to have a strong work ethic, as a remote position you will need a secure private area with no distractions working from home. You will need to be self-directed in work prioritization and demonstrate excellent judgement within the scope of the position’s areas of responsibility. Must be energetic, flexible, empathetic with a positive attitude, with the ability to work well under pressure to meet daily and monthly goals. Provide consistent and productive follow-up on accounts based on the current aging detailing notes in system of record.

What you will do:

• Monitor accounts on a daily basis to identify outstanding debts and next steps
• Partner with Business Teams and other depts/groups to resolve outstanding invoice balances and ensure timely collection of monies owed
• Identify outstanding account receivables, escalate collection issues
• Work with several departments and be able to present aging/trend updates during meetings through Teams and/or Zoom
• Proactively take actions to encourage timely payments, improve DSO, and reduce aged receivables
• Resolve customer credit issues
• Contact clients and discuss their past due invoices for payment resolution
• Prepare and present reports on collection activities and progress
• Identify/adjust for bad debt write-offs and reserve allowances
• Assist with reserve allowance calculations and reconciliations as required