Job Description

Glanbia Business Services

Accounts Receivable Clerk

A vacancy has arisen for an Accounts Receivable Clerk at Glanbia Business Services. This is 12 months Temporary Contract, and will report to the Credit Controller.

Key Elements of the Role

• The duties of an Accounts Receivable Clerk include collection calls and correspondence, in a busy, fast-paced and goal oriented Accounts Receivable team
• Providing customer service regarding collection issues, application of customer payments, process and review account adjustments, escalate discrepancies and settlement issues.
• Responsible for monitoring, maintaining and reconciling assigned accounts
• Establish and maintain a positive relationship with other departments and customers to enhance customer service
• Accountable for reducing delinquency for assigned accounts and reconcile customer disputes in a timely manner as they pertain to payment of outstanding balances that are due
• Communicate and follow up effectively with sales teams regarding customer accounts on a timely basis.
• File and maintain appropriate records in compliance with credit policy
• Adheres to all department and company policies and procedures; and meets defined goals and activity metrics such as DSO and cash collections targets
• Perform ad-hoc analysis, projects and other assigned tasks and duties necessary to support the business unit.

Requirements

Qualifications

• Business related qualification

Skills & Experience

• Bachelors related qualification

• 1-2 years relevant experience, preferably in an accounts receivable or credit control role in a multinational environment
• Knowledge of Billing and Collections processes
• Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers.
• High attention to detail and ability to handle large data reports with an excellent degree of accuracy.
• Strong excel, analytical and SAP skills are a requirement.
• Previous knowledge of working on customer portals is desirable.

• The energy, enthusiasm and drive to make it happen.
• A team player who has the ability to motivate others, making it fun while getting the job done.
• Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.

Competencies

• The energy, enthusiasm and drive to make it happen.
• A team player who has the ability to motivate others, making it fun while getting the job done.
• Enjoys working in a fast-paced, innovative environment where the focus is on continuous improvement and the challenge to make it better.