Job Description

This position manages the end-to-end billing cycle, from verifying sales order data and generating invoices to reconciling accounts receivable records. The Analyst acts as a primary point of contact for internal teams (Sales, Operations) regarding billing inquiries, driving timely cash flow and maintaining high levels of data integrity within the financial systems

• Manage the daily, weekly, and monthly billing cycles, ensuring accurate data is extracted from the ERP/CRM system and invoices are generated and distributed to customers according to established terms and deadlines.
• Scrutinize all sales orders, contracts, and supporting documentation to ensure billing information (pricing, discounts, terms, customer details) is correct before invoice creation.
• Verify that all invoices comply with local, state, and international tax regulations, sales tax exemptions, and contractual terms (e.g., milestone billing, recurring subscriptions).
• Perform periodic reconciliation of the Accounts Receivable sub-ledger to the General Ledger, investigating and resolving discrepancies related to unapplied cash, misposted charges, or billing errors.
• Serve as the primary contact for complex billing disputes and inquiries from customers and internal teams, researching issues, issuing credit memos or adjustments, and communicating resolutions clearly.
• Identify opportunities to automate or streamline the billing workflow, reduce manual errors, and improve the efficiency of the cash collection cycle.
• Assist the Accounting team with period-end close procedures, including preparing billing accruals, deferred revenue schedules, and summary reports related to invoicing activity.

• Bachelor’s degree in Finance, Accounting, Economics, Business Analytics, Statistics, or related field.
• Minimum of 2-3 years of proven experience in an Accounts Receivable, Billing, or Sales Operations role, preferably in a high-volume environment.
• Strong hands-on experience with a major ERP system and/or dedicated billing software <insert system/software here>
• Advanced proficiency in Microsoft Excel (including pivot tables, VLOOKUP, and large data manipulation) for reconciliations and reporting.
• Exceptional precision and attention to detail are mandatory for identifying and preventing billing errors.
• Excellent written and verbal communication skills; ability to explain complex billing matters to non-finance personnel (Sales, Operations) and customers.
• Proven ability to professionally manage and resolve billing discrepancies and complex customer issues.
• Must be willing to work night shift schedules (US hours) and during PH Holidays.
• Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).