Job Description

AR Assistant

The AR Assistant is responsible for the collection of Cash on Delivery and Credit accounts and assisting customers with account inquiries.

Key Duties and Responsibilities:

· Collection of all unpaid Cash on Delivery accounts

· Collection of all dealer billings for Cash on Delivery accounts

· Handle all disputes, warranty and pricing

· Answer incoming customer calls, including backup if someone is off

· Manage billing mailbox regularly

· Manage Sibi Accounts in Billtrust

· Responsible for 1-3 hours or more of order release daily

· Assist Commercial Department with job account emails/account set up and processing lien releases/waivers as needed

· AZ 5000 knowledge

· Trade references

· AIA filing experience

· Experience with joint check waivers

· Business/customer updates (i.e. remit address change, bank remit change)

Critical Knowledge and Skills:

· Effective business writing and professional communication skills

· Basic math skills required

· Good judgment and decision-making

· Basic computer skills and ability to learn company systems

· Proficient using Microsoft Excel, Word, and Outlook

Education and Experience:

· High School Diploma or equivalent

· 1-2 years’ previous experience preferred in Credit or Accounts Receivable