Seasonal
Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
Pay: $15.00 per hour
Start Date: Beginning of May with positions available through the season.
Seasonal: Seasonal work involves temporary employment tied to specific times of the year.
Schedule: May require working early mornings, evenings, weekends, and holidays
Medical Benefits – Minimal Essentials Coverage available
Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes!
401k plan available to any employee over the age of 18
Discounted Friends and Family Lift Ticket Vouchers
30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
Pro Deals from some of the industry’s top brands such as North Face, Darn Tough, and many many more!
Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work.
Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home.
Ensure guest safety at all aquatic facilities through vigilant supervision and ongoing practice of life-saving skills.
Maintain continuous zone coverage and rotate stations without breaking protection.
Provide emergency care using Ellis & Associates training.
Conduct daily checks on medical equipment (AEDs, trauma bags, O2 tanks, etc.) and ensure all equipment/facilities are functional and presentable.
Support guest services through clear communication, community outreach, and positive engagement.
Follow service recovery protocols to resolve guest concerns.
Perform daily maintenance checks on vehicles, equipment, and facilities.
Comply with all safety, security, and government regulations.
Report safety concerns to leadership.
Attend required meetings and trainings.
Assist with daily operations, which may include laundry, phones, guest hospitality, beach setup, landscaping, basic maintenance, and working in varying weather conditions.
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 251 acres of skiable terrain, 1500 vertical feet, 60 trails and the best snow around. Our three ski areas include the Snowshoe Basin, Western Territory and Silver Creek. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
The Principles Guiding Our Daily Actions and Behaviors
Our six organizational values describe our shared beliefs…what’s important to us as an organization; how we want to treat each other and our guests.
Guest Driven – Service, Passion, Fun
Unified Team – Cooperative, Fun and Unsiloed
Integrity Always – Do the Right Thing
Down-Home Hospitality – Warm, Friendly, Sincere
Epic Experiences – Wild, Memorable, Unexpected Delight
Stewardship – Environment, Financial, Safety
Snowshoe Strategic Areas of Focus
Focus on Guest Valued Experience
Being a Trusted Resort Partner
Best Place to Work in West Virginia
Our Challenge
To consistently offer exceptional service to create a higher percentage of advocates out of our first time guests.
Culture: Snowshoe is made up of a team of GUIDES providing extraordinary mountain experiences. We are a Guest Driven Unified Team who acts with Integrity Always. We provide Epic Experiences to our guests while acting as Stewards of our environment, a safe workplace and our financial responsibilities to our shareholders.
Vision: Snowshoe Mountain will be known as one of the top mountain destinations in the East, the best place to work in West Virginia, and a trusted resort partner.
