Job Description

Start Rate: $12.75/hour + tips | Full-Time | Temp/Seasonal | Must be 18+

Job Purpose or Objective(s): The Cabana Host is responsible for us and sales of cabanas. Answer incoming guest, internal and external calls including radio communications, assist with cabana check in and wait lists, prepare, and stock cabanas for guests, perform opening and closing tasks for cabanas. You will report to the Water Parks and Pool Operations Director.

Primary Tasks:

1. You will manage all inquiries and sales of cabanas in an accurate and timely manner.

2. Organize cabana booking reservations to ensure accurate billing.

3. Manage booking application with all current reservations.

4. Communicate with hotel guest and non-hotel guest by email and phone.

5. You will check in guest to their designated cabana.

6. Attend weekly operation meetings.

7. Coordinate with operations to ensure customer service.

8. Deliver excellent guest service.

9. Act as liaison to call center to assist with guest questions or challenges.

10. Perform other tasks as assigned.

Requirements:

· Excellent oral and written communication techniques

· Expert knowledge of principles and processes for providing customer and personal services.

· Proficient knowledge of sales

1. You will manage all inquiries and sales of cabanas in an accurate and timely manner.

2. Organize cabana booking reservations to ensure accurate billing.

3. Manage booking application with all current reservations.

4. Communicate with hotel guest and non-hotel guest by email and phone.

5. You will check in guest to their designated cabana.

6. Attend weekly operation meetings.

7. Coordinate with operations to ensure customer service.

8. Deliver excellent guest service.

9. Act as liaison to call center to assist with guest questions or challenges.

10. Perform other tasks as assigned.

· Excellent oral and written communication techniques

· Expert knowledge of principles and processes for providing customer and personal services.

· Proficient knowledge of sales

About the Choctaw Nation

The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.

Benefits

• Free gym membership
• Free access to employee health clinic
• Free lunch for casino & resort associates
• Earned wages access once per week for hourly Associates
• Pet insurance
• Paid vacation / sick time
• Medical / Dental / Vision
• 401(K) with company match
• College tuition reimbursement
• Short-term disability, long-term disability, and family leave
• Employee assistance program
• Employee prescription program
• CNO Paid Life Insurance
• Teladoc
• On Site Dental Clinics (Jet Dental)
• On Site Mammogram Services
• Free diabetes and hypertension monitoring benefit (Livongo)
• Accolade- Concierge Benefits Program
• Wellness Program that equals savings on health insurance cost (Virgin Pulse)
• Maternity Care Program
• (Benefits provided by the Choctaw Nation are based on employment classification)

CNO was selected as a winner in both HRDUS' and Forbes' 2022 "Employer of Choice" competitions:

• Choctaw Nation of Oklahoma received recognition as one of six Best Places to Work in the United States as selected by HRDUS
• Choctaw Casinos & Resorts received recognition from Forbes as a Best Employer for Diversity in the Travel & Leisure category.
• Forbes also recognized the Choctaw Casino and Resorts as one of America's Best Employers for New Graduates

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