Job Description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Career Family Risk Management Services
Role Type Supervising Associate
Competency Independence (Engagement Support) - AQIP
Role Rank 64

About EY:
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. A global leader in professional services, EY is committed to restoring the public’s trust in professional services firms and in the quality of financial reporting. Its 230,000 people in over 140 countries pursue the highest levels of integrity, quality, and professionalism in providing a range of sophisticated services centred on our core competencies of auditing, accounting, finance, tax, and transactions.

About EY’s Global Delivery Services (GDS):
GDS is EY's shared services organization. It consists of multiple service delivery centers from which Client Service and Enablement Services teams operate to deliver a range of support and services to EY. To work with Global Delivery Services is to tap into one of EY's greatest global assets - 40,000 smart, dedicated and incredibly responsive people, based in six countries.

About Risk Management Services (RMS):
Risk Management Services (RMS) is an internal function within EY GDS (Global Delivery services), responsible for protecting the organization from the risks that may arise from its professional practice. We work closely with all parts of the organization to identify and manage risks, providing coordinated advice and assistance on suite of services like Independence, Conflicts, Compliance, regulatory, policy and security issues as well as dealing with claims and queries regarding ethics. Formed in 2007, the RMS team is growing rapidly as a Center of Excellence for all standardized quality/compliance related activities.

The opportunity

The Supervising Associate within RMS-Independence team would be required to develop subject matter expertise in RMS process and policies. An individual should be able to continuously add value to assigned processes and develop solutions for situations that may not have been previously documented. Process transitions will be an important part of this profile and the candidate will be expected to spearhead & manage the entire transition life cycle including project scoping, documentation, execution, & improvement. Providing feedback to the team members and helping them to move the learning curve will be another aspect of this role.

Your key responsibilities

Technical Expertise:
• Conduct research using both systematic and intuitive secondary research techniques
• Study the research findings, draw inferences and conclusions in response to the research requirement
• Know key requirements of firm and regulators’ risk management rules and policies
• Uses analytical and project management methodology and tools
• Completes all assigned projects/tasks in line with the standard operating procedures
• Facilitates and drives the process to completion by following up on requests from Risk Management Consultants and assisting the client team
• Performs review of transactions received from client teams and evaluates completeness, accuracy and appropriateness of proposed transaction/requests.
• Flags issues/potential challenges to the managers at an appropriate time so that timely action can be initiated

Client Management:
• Introduction with the account teams and clients to get the information directly and moving upward in the decision-making matrix.
• Actively manage the client’s expectation through setting up a robust client management framework
• Responsible for addressing & resolving service delivery issues / escalations

People Management:
• Manages performance of team members-from setting goals to assessing performance against goals to providing performance feedback.
• Ensures adherence to work-flow protocol and tools
• Coordinates training schedules for new and existing members of the team
• Coaches and mentors team members for professional development and recommends training requirements to address perceived gaps

Skills and attributes for success

• Provides first point of contact for guidance to the team and only unanswered / new questions or queries are put to an onshore team
• Pledged for quality of output through internal review mechanisms
• Workflow allocation and ensuring delivery in agreed timelines
• Providing team members with performance feedback; helping counsellor in completing periodic performance reviews
• Manage day-to-day administrative issues and communicating appropriately to the customers / project manager at GDS
• Responsible for Achieving customer satisfaction measures / project critical success factors
• Demonstrated experience in independence/compliance operations, translating policy into operational controls, and handling complex/edge-case scenarios.
• Effective people leader and coach: provides structured feedback, builds learning paths, and drives team performance and engagement across locations/time zones.
•

To qualify for the role, you must have

• MBA/MCOM or equivalent post-graduate degree from a reputed institute
• Bachelor’s in Business, Accounting/Finance, Economics, Information Systems, or related field.
• At least 7-8 years of professional experience, out of which some experience should have:
o Compliance or research functions in Big 4 or other professional service organizations
o Managing reasonably mid-size teams
o Experience in Auditor Independence and pursuits [preferable, not mandatory]
• Operates with high professional skepticism and ethical standards.
• Makes balanced recommendations when documentation is incomplete; escalates appropriately.
• Candidates with exposure to handling international customers/client interaction would be preferred.
• Well-developed analytical, interpersonal, and communication (both verbal and written) skills in English
• Proficient in MS Office
• Must be well versed with financial instruments used for investment purposes like Shares, Mutual Funds, Insurance etc.

Ideally, you’ll also have
• Credible experience working in a fast-moving, client-driven environment
• Flexibility to work in rotational shifts

Technologies and Tools
• Experience in MS office suites like Microsoft 365, MS excel, PowerPoint
• Business analytics tool like Power-BI
• Gen-AI related

What you can look for
• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills.
• Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework

Work Location
• Philippines (Taguig City)

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

About EY
EY | Building a better working world Shape the future with confidence

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.