Job Description

APS Caseworker Specialist / Care Coordinator

FT / PT Status – Full Time
Salary – $23.28 - $34.98
Remote Work / In-Office – Hybrid
Recruiter – Josh Stover | jstover@utah.gov | 801.538.4251
Application Deadline – August 14, 2026

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed, should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

The Division of Aging and Adult Services (DAAS), within the Department of Health and Human Services (DHHS), is looking for a Care Coordination Caseworker Specialist I to support the Northern Utah area. This position will be based out of the DHHS Cannon building in Salt Lake City, or the DHHS Clearfield office; location will be based on successful candidates' location. Travel is required to counties in the northern area.

The Care Coordinator provides access and guidance to services for vulnerable adults that have been reported to Adult Protective Services (APS). The Care Coordinator provides short-term case management to assist vulnerable adults who need additional help navigating the complex systems of accessing community program services and resources.

The Care Coordinator will work with vulnerable adults and community agencies to ensure resources and services are established aimed at decreasing the risk of abuse, neglect, or exploitation, along with addressing psycho-social factors that lead to adult maltreatment. Care Coordination services are typically provided by phone unless there are circumstances when a care coordinator may need to visit the vulnerable adult in person based on their needs.

The Care Coordination program respects a person’s right to self-determination, while ensuring that services offered support individual involvement and planning, while delivering quality care through safe and supportive case management.

Key Responsibilities
The APS Caseworker Specialist/Care Coordinator:

• Educates and offers care coordination services to vulnerable adults who may accept or decline the service, respecting the person’s right to self-determination.
• Assess vulnerable adults' needs and identifies psycho-social factors that lead to the risk of maltreatment; develops service plans to meet those needs.
• Acts as a service advocate for the client and provides information and assistance on connecting and accessing local, state, and federal resources to improve their quality of life.
• Assists clients with applying for programs and collaborating with outside agencies and partners for optimal client outcomes.
• Completes in-person visits as needed to ensure client needs have been addressed.
• Is guided by the client’s needs, strengths, goals, wishes, and desired outcomes when developing a service plan to find the most appropriate services and resources.
• Completes timely case management tracking to include meeting timeframes, interviews, assessments, and development of service plans.
• Participates as a member of community multidisciplinary teams that focus on collaboration, resource sharing and building community connections.
• Support clients by ensuring services are accessible, fair and equitable.
• Aide in reducing client recurrence to the system.
• Assists with maintaining a state-wide resource guide and maintain tracking system in excel.
• Is knowledgeable in motivational interviewing techniques and trauma informed approaches in working with vulnerable populations.
  
  

Qualifications
Preference may be given to candidates who:

• Have at least two years of case management experience working with vulnerable adults.
• Have a community health worker certification or social work related degree or licensure

About the Role

Location – 288 North 1460 West, Salt Lake City, UT 84116 or 1350 East 1450 South, Clearfield UT 84015

(Whichever location is closer to the successful candidate’s home base)

Background Check Required –You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – B - Competitive Career Service -Employment in this position requires a probationary period.

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
Contribute to our communities and proactively support the Division of Aging and Adult Services. For information on DAAS, click here!

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.

Supplemental Information

• Only applicants invited to interview will be notified.
• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.
• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.
• All DAAS job offers are contingent upon passing a Background Screening Application (BSA).
• Must have a valid Utah driver's license.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc.
• Special physical demands are not required to perform the work.