Job Description

Mercedes-Benz of Chantilly, a Penske Automotive Group dealership, is looking for an Apprentice Technician to join our team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals with that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As an Apprentice Technician, you will diagnose and perform repairs on all vehicle components under the direction of a senior or master Technician. This is a wonderful opportunity to begin your journey to a Master Technician career!

WHAT WE HAVE TO OFFER

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

WHAT WE ARE LOOKING FOR

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Safe working knowledge of shop tools and equipment.

WHAT YOU CAN BRING TO THE TABLE

• Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in vehicle repairs.
• Willingness to Learn: Be a self-starter and problem-solve independently, while utilizing the knowledge and expertise of your mentor to advance your technical understanding and work experience.
• Communication: Clearly and effectively communicate technical information regarding customer vehicles to Service Advisors.
• Accountability: Comply with all manufacturer standards of quality and timeliness for repairs and maintenance work, and ensure that all estimates and work orders are accurate.
• Safety: Understand and comply with all federal, state, and local regulations that affect shop operations, such as handling and disposal of hazardous waste, OSHA, and the use of safety and health personal protective equipment.

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Qualifications

Competencies

• Exceptional customer service skills; ability to listen to customers and determine how to best assist them
• Knowledge of automotive systems
• Strong desire to learn and grow as a technician
• Ability to use technical reference materials and technical manuals
• Ability to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
• Ability to take direction from multiple senior employees and prioritize
• Ability to work well in a team environment
• Outstanding attention to detail with a commitment to quality
• Ability to follow processes to ensure quality and safety
• Ability to communicate technical terms to non-technical audience
• Ability to read and comprehend instructions and information
• Ability to maintain a positive attitude during the training period while learning at a fast pace

Supervisory Responsibility

N/A

Work Environment/ Physical Demands

Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.

• Medium/Heavy Work-Will lift over 50 pounds at a time with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
• This position will require the employee to be standing for prolonged periods of time
• This position requires the ability to push, pull, stoop, kneel, reach, grasp, and walk on a regular basis
• This position involves repetitive motion
• This position requires the ability to talk and hear

Position Type/Expected Hours of Work

Shop Business Hours with the ability to work nights, weekends, and holidays as required

Required Education and Experience

High school diploma or equivalent. A recent graduate of a vocational program in automotive repair.

Preferred Education and Experience

A.A or equivalent vocational certification in automotive repair. A combination of education and experience to equal certification and one or more years' experience.

Additional Eligibility Qualifications (Certification/Licenses/Registrations)

Valid Driver's License

Job Overview

Summary/Objective

The Apprentice Technician will diagnose and perform repairs on all vehicle components with efficiency and accuracy under the direction of a senior or master technician and in accordance with dealer and manufacturer/factory standards.

Essential Functions

• Performs basic automotive and truck maintenance services including but not limited to rotating, replacing, mounting, and balancing tires, adjusting fluids and coolants, oil and filter changes, and brake adjustments
• Maintains a clean, efficient work area and assists in keeping the shop neat and organized
• Ensures that customer vehicles are repaired accurately and kept clean - road test vehicles to ensure quality repairs the first time.
• Diagnoses malfunctions and performs the repairs for them under the direction of a senior technician
• Full Automotive troubleshooting and testing under the direction of a senior or master technician
• Performs additional duties related to the repair of vehicles as required and assigned by senior or Master Technicians or Supervisors
• Examines assigned vehicle to determine if further safety or service work is required or recommended
• Documents all work performed and recommended on the repair order
• Communicate with Service Advisor and/or Dispatcher if additional work is needed
• Aids service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction
• Maintains and wears all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer and in accordance with company policies
• Complies with all laws and regulations pertaining to working with hazardous materials. Reports any deviations to management immediately
• Communicate with Supervisor if additional work is needed
• Follows all attendance and punctuality standards with adherence to timekeeping standards
• Follows the Company Code of Business Ethics and Conduct
• Understands and follows all work rules and procedures and follows lawful directions from Supervisors
• Upholds the company's non-disclosure and confidentiality policies and agreements
• Maintains a professional appearance in accordance with company policy
• Attends pertinent training on request
• Attends company meetings as required
• Other duties as assigned

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

The Company is committed to hiring a diverse and qualified workforce. We will not consider any characteristic or category protected by state or federal law in hiring or employment decisions, including but not limited to race, national origin, color, religion, sex, sexual orientation, gender identity, disability, age, status as a parent, or genetic information.

Safety Sensitive Position

The essential functions of this position require a person to work with hazardous or flammable materials; AND/OR to complete tasks in which a lapse of attention could result in injury, including without limitation the operating, repairing, maintaining, or monitoring of heavy equipment, machinery, or motor vehicles.