At Suffolk County Council, every role is a chance to create positive change. As an Apprentice System Support Technician in the Highways Systems Support Team, you will see the direct impact of your work on the people we support. You will work with colleagues, partners, and communities to build trust, share ideas, and deliver services that make a lasting impact.
Reimagine the possibilities.
Your role and responsibilities
Your apprenticeship
We welcome apprenticeship applications from all ages and backgrounds. There's no upper age limit - it's never too late to start developing new skills. We want to provide opportunities for anyone interested in launching or advancing their career.
The apprenticeship you're applying for must build on your qualifications. If you have experience in this field, the apprenticeship you're applying for must be at a higher level.
Read the Job and Person Profile, see the how to apply section below , and the Apprenticeship Recruitment Brochure During the apprenticeship, you will be working towards the role described in the Job and Person Profile. You will have the opportunity to receive hands-on training and pursue certification. Completing your apprenticeship does not guarantee a full-time position. However, we are dedicated to helping you find a job. You will have priority access when you apply for vacancies. This applies during the final 3 months of your contract.
You will need
Our ideal candidate does not need to have all the technical expertise yet but should have a willingness to learn and develop.
Empowering Everyone
We are big believers in potential, possibility and the power of different ideas. We are always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report
For more information
Please contact Emma Goodman(she/her) for a casual conversation. You can contact her by emailing: emma.goodman@suffolkhighways.org
How to apply
Step 1 - Read the Job and Person Profile (JPP) (Word).
Step 2 - Click ‘Apply Now’ to start your online application.
Step 3 - Upload a supporting statement answering the following questions below (no more than 300 words per question). You should use the Supporting Statement template (Word)
1 - Tell us what skills you have learned whilst at school/college, volunteering and/or working that you think will be useful to you in this role and why?
2 - Tell us about something you are proud of and why?
3 - Tell us about a time you've been really determined to do something, what did you do? What happened as a result?
4 - Why are you interested in working in working for our organisation?
5 - What are you hoping to gain from this apprenticeship?
6 - Using our WeAspire values (see bottom of JPP); tell us about a time or situation when you have demonstrated one of these values?
Step 4 - Upload a CV (without name and personal details).
Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.
For guidance on completing your application, please see our How to Apply page
Planning to use Artificial Intelligence (AI)? Please ensure your application still reflects your own skills, experience and ideas. If used inappropriately, your application may not be processed. Please read our guidance for using AIto understand what’s acceptable.
Do you need any reasonable adjustments to help you to apply? If you are disabled and/or have additional support needs, you can request reasonable adjustments. You can do this by contacting our Recruitment Team at: recruitment@suffolk.gov.uk or 03456 014412 You can find examples of possible adjustments on our Reasonable Adjustment pages
Closing date: 11.30 pm, 16 July 2026.
Interview date: week commencing, 27 July 2026.
Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid
As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.
In return, you’ll enjoy:
If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk)
Reimagine the possibilities.
As one of the largest employers in Suffolk, we have a huge variety of exciting careers to offer people as keen to make a positive impact on the world around them as we are.
As a modern, flexible, and effective council, we’re driven to make a difference to the environment, the communities we serve, and the careers of our people. We explore innovative ways to encourage, respect, and enable everyone to be the best they can be.
By creating meaningful connections with our people and our partner organisations, we’ve built a culture of mutual collaboration, trust, and respect where everyone is supported to be their authentic selves.
We aim to inspire and empower. To improve and evolve. To develop and innovate. To take pride and ownership of the world around us and ensure that we leave a positive and lasting legacy. That’s why it’s time to reimagine a career with the council and take a fresh look at what we can offer you.
