About Pearson
Pearson is the world’s leading learning company, dedicated to helping people make progress in their lives through learning. Founded in 1844, we deliver digital-first, accessible learning experiences and employ over 20,000 people globally. In India, we support learners and educators through innovative educational products, technology, and services.
We are committed to fostering an inclusive, equitable workplace where every employee is valued and empowered to thrive.
About the Apprenticeship Program
Pearson India’s Apprenticeship Program provides graduates and early-career professionals with structured training, hands-on experience, and mentorship from industry experts. Through a blend of on-the-job learning and guided development, apprentices build the professional and technical skills needed to succeed in a global organization.
About the Team
ServiceNow is a cloud‑based platform used by organizations to manage IT services and automate business workflows. It helps teams handle incidents, service requests, and changes efficiently through a single system. Apprentices will gain hands‑on exposure to enterprise IT service management tools
About the Role
It is a Development apprenticeship for Pearson’s service now team which will allow you to gain experience in ITSM and other major modules of Service now; Familiarity with ServiceNow best practices, administration and development
Key Responsibilities
Engage in development activities across areas such as CMDB/Configuration Management, Automated Discovery, Service Mapping, ITSM, Hardware and Software Asset Management, platform configuration, and related domains.
Desirable Skills and Attributes
Eligibility Criteria
Experience You Will Gain
Work Schedule
This is a full-time apprenticeship from Monday to Friday, approximately 40 hours per week. Some flexibility may be required to support meetings with global teams in different time zones.
Benefits and Rewards
Location
This role is based at the Pearson office at –Chennai, Tamil Nadu, India
Diversity, Equity, and Inclusion
Pearson India is committed to building an inclusive environment that embraces diverse perspectives and backgrounds. We value equality, respect, and belonging, ensuring every employee has the opportunity to contribute and grow.
Application Closing Date:
This position is offered under the Apprentices Act, 1961, as part of an official Apprenticeship Program. As an apprentice, you will undergo structured on-the-job training, combined with theoretical learning where applicable, to develop specific skills and prepare for skilled employment.
Our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. That’s why our c. 20,000 Pearson employees are committed to creating vibrant and enriching learning experiences designed for real-life impact. We are the world’s leading learning company, serving customers in nearly 200 countries with digital content, assessments, qualifications, and data. For us, learning isn’t just what we do. It's who we are.
