Job Description

Job Title: Apprentice Field Service Engineer – All BLM Product Range

Location: Midlands

Role Purpose

This apprenticeship provides an opportunity to develop into a highly skilled Field Service Engineer supporting the full BLM product range, including laser tube cutting systems, flat sheet laser machines, production sawing machines, tube bending, wire bending, and end-forming solutions.

Working alongside experienced engineers, the Apprentice Field Service Engineer will develop the technical and customer-facing skills required to support advanced CNC machinery valued between £100k and £2.5 million. The role is designed to build deep product knowledge, strong problem-solving ability, and long-term career progression within the BLM engineering organisation.

Key Responsibilities

• With training, mentoring, and hands-on experience, you will progressively learn to:
• Assist with fault-finding, diagnosis, and repair across the full BLM machine portfolio
• Support new machine installations, commissioning, and acceptance testing
• Participate in customer operator and maintenance training
• Carry out planned maintenance visits under supervision
• Provide after-sales and application support to customers
• Build trusted relationships with customers through professional service delivery
• Liaise with senior engineers, technical support, and factory teams on technical matters
• Provide structured feedback to support product improvement and development

Essential Attributes & Entry Requirements

• Strong interest in engineering, CNC machinery, and advanced manufacturing technology
• Basic knowledge (or current study) in one or more of the following areas: Electrical and electronic systems;
  Mechanical engineering principles; CNC systems;Hydraulics and pneumatics
• Studying towards, or holding, a relevant engineering qualification (e.g. NVQ Level 3, BTEC, HNC, or equivalent)
• Willingness to travel to customer sites across the UK & Ireland
• Strong problem-solving skills and a proactive, hands-on attitude
• High standard of customer care and professionalism
• Full UK driving licence

Desirable Attributes

• Exposure to CNC control systems (Siemens preferred)
• Awareness of laser cutting, tube processing, or metal fabrication technologies
• Basic CAD/CAM understanding
• Clear communicator with a positive, customer-focused approach

Training & Development

You will receive structured training across the entire BLM product range, including factory-based training, on-the-job mentoring, and continuous professional development. Successful completion of the apprenticeship will provide a clear pathway into a fully qualified Field Service Engineer role.

Applicants who meet the above criteria and are committed to developing a long-term engineering career within BLM are encouraged to apply.

Salary & Benefits

Competitive apprentice salary with structured progression, plus:

• Fully expensed company vehicle (upon qualification / role progression)
• Private medical insurance
• Mobile phone
• Pension scheme
• Salary sacrifice options
• 25 days holiday per year plus bank holidays
  
  

Organizational Area: Customer Service