Job Description

Apprentice Facilities Specialist

At Costa Coffee, we are what we craft. We’re reimagining coffee experiences in over 50 countries and counting, as a key part of the Coca-Cola System. Whether you get your coffee in a store, from a machine, at home, or on the go – we’ve got you covered.

You'll have the exciting opportunity to work alongside an experienced Facilities Specialist, playing a key role in maintaining the smooth operation of our new St Albans Head Office. From ensuring compliance with health and safety standards to supporting sustainability initiatives and managing the overall building, your contributions will be invaluable.

We're committed to helping you grow through our apprenticeship scheme, development programs, and hands-on learning experiences. This role offers a unique chance to gain practical skills in facilities management while being exposed to a variety of operational and administrative tasks. It's a fantastic opportunity to develop professionally and make a real impact on our Roastery's daily operations.

And as Apprentice Facilities Specialist, there’s never been a better time to join.

We’re passionate about being a great place to work, where you can bring your unique self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

What you’ll do

Being an Apprentice Facilities Specialist is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be

• Respond promptly to service requests and coordinate contractor responses.
• Maintain accurate physical and electronic filing of building documents for audits.
• Log and track issues in a CRM system, ensuring timely follow-up.
• Assist in managing contractor communication and monitoring service quality.
• Help compile and maintain an asset register for electronic equipment and site resources.
• Support site maintenance, including coordinating planned and reactive maintenance.

Who you are

It’s your unique ingredients we’re interested in. You will have:

• Some prior experience in administration, maintenance, or customer service is helpful but not essential — we're more interested in your enthusiasm to learn!
• A genuine interest in facilities management or building maintenance.
• Basic knowledge of health and safety procedures (like fire safety and risk assessments) would be an advantage.
• Any experience working in an office, warehouse, or site-based environment is beneficial.

Location: Onsite, St Albans Head Office.

For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com