Job Description

Creative Apprenticeship

Salary: £28,860 per annum, plus company benefits, plus apprenticeship qualification level 6

Location: London City

Contract: Full Time Fixed Term starting in July/August Apprenticeship Contract until 2029

Shifts: 37.5 hours per week, Monday – Friday, 8am until 4pm after initial training rotation shifts will be allocated details below:

08:00 - 16:00

10:00 - 18:00

12:00 - 20:00 + shift allowance

14:00 - 22:00 + shift allowance

16:00 - 00:00 + shift allowance

Work model: Hybrid 4 days per week in the office, after initial training with 1 day work from home for college assignments and training

Williams Lea has an exciting opportunity for 2 level 6 Creative Designer apprenticeships working onsite with our client a global investment bank.

Williams Lea is the leading global provider of tech-enabled business and marketing services helping clients manage and transform processes through resilient, scalable 24/7 operations. We combine deep expertise, agentic AI-imbedded workflows, and a global delivery model into a tech-enabled, seamless human expert-in-the-loop experience that helps clients achieve superior business outcomes.

Built on a strong heritage and great client relationships, we harness deep industry expertise, emerging technology and our global “Optishore™” delivery model to plan, build, execute and measure business processes, driving operational agility and digital transformation at speed and scale.

Williams Lea, an RRD company, serves clients in 20 countries across four continents and has 15,000 employees worldwide.

Purpose of role

This role is perfect for someone eager to develop hands‑on experience in design and creative problem‑solving while working towards a recognised qualification.

Your day‑to‑day work will vary depending on the needs of each client project. Whatever the task, you’ll be expected to deliver it with professionalism, enthusiasm and a strong customer‑focused approach.

You’ll learn how to take content and transform it into engaging, visually impactful designs across both print and digital channels. A key part of the role is supporting the delivery of creative, consistent and on‑brand pitch and presentation material. You will be developing core technical skills across MS Office tools and Adobe Creative Cloud.

We’re looking for someone with a positive, ‘can‑do’ attitude who is confident in sharing ideas and has a natural eye for detail. You’ll help ensure all work meets brand guidelines and is produced to a high standard. Strong organisational skills and clear communication will be essential as you grow in the role.

Key responsibilities

• Support the creation of digital and print content, including infographics, presentations, charts, illustrations and marketing materials
• Assist with brainstorming sessions, idea development and creative planning
• Conduct research to support creative concepts and brand development
• Communicate effectively with client and colleagues to ensure requests are fully understood and any queries are promptly clarified and that deliverable deadlines are achievable
• Contribute fresh ideas and a positive, proactive approach to all creative work
• Ensure all output is consistent, accurate and error free and align with brand guidelines and best practices
• Leverage features and functionalities of MS Office and Adobe Creative Cloud
• Maintain organised project files and support the wider team with administrative tasks
• Stay abreast of industry trends, tools and technologies to ensure output is relevant and efficient
• Performs other related duties and participates in special projects as assigned (add information)

Essential Skills and Entry Requirements

• Basic proficiency in MS Office (PowerPoint, Excel, Word) and Adobe Creative Cloud (Illustrator, Photoshop, InDesign) with a willingness to learn
• Level 4 Maths and English (equivalent to GCSE Grade C/4 or above) or willingness to achieve during the apprenticeship
• Eligibility to undertake an apprenticeship programme in the UK
• A portfolio or examples of creative work
• Strong attention to detail with the ability to multi-task
• Positive and proactive approach with a professional and client-focused mindset
• Ability to work collaboratively and manage time effectively
• Clear and professional communication including excellent written and verbal skills

Using AI in your application

We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.

To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays(pro-rata for part time or fixed term roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).

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