Job Description

We are looking for an Apprentice to join our Telecoms business who connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. We have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK. You will join our Commercial team who are responsible for controlling the costs for our projects.

Some of your key responsibilities will include:

• dealing with enquiries from clients and customers via email, telephone calls and different systems
• creating, maintaining and ensuring efficient handling of documentation
• working closely with a range of colleagues and stakeholders including internal teams, field engineers, and client representatives to ensure our projects run smoothly.

As an Apprentice with United Infrastructure, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification. You’ll get a generous holiday allowance, Christmas shutdown, and a tailored benefits portal that allows you to choose the right benefits for you.

In order to fully develop in your role, you will be enrolled onto the L3 Business Administrator apprenticeship qualification with one of our training partners. This learning pathway is delivered entirely remotely, and you will access online self-accessed or virtually delivered classroom sessions, and one-to-one support from your tutor or coach. They will also meet regularly with you and your line manager to ensure you are progressing through your programme.

Academic Entry Requirements

In order to be successful in this role, we would like you to have achieved:

• 5 GCSEs at Grade 9-4/A*-C including English and Mathematics
• Good IT skills and able to use Microsoft Office packages, particularly Excel
• Good organisation, time management, attention to detail and communication skills

You must also be available to start full-time work by November/December 2026 and have:

• The commitment to live and breathe our company values during your work and studies.
• The motivation and dedication to successfully complete your apprenticeship programme

Please note, as this is an apprenticeship programme, in order to be eligible to apply you must not already have an equivalent level or higher qualification in the occupational area, or significant work experience.

Upon successful completion of your programme, you will achieve:

• Level 3 Business Administrator Apprenticeship.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.