Job Description

Specific Job Functions

• Greet and converse with guests to suggest or receive cocktail order
• Prepare and serve cocktails to customers following hotel guidelines
• Clean and organize bar to beverage department standards
• Prepare order to replenish stock at bar to pre-determined par levels
• Provide exceptional service to customers
• Follow departmental cash handling policies and procedures
• Prepare cocktails for cocktail servers
• Knowledge of wine and champagne service at table games
• Work station must be maintained and left stocked and cleaned for next shift
• Garnish drinks
• Ensure correct health and sanitation practices are followed
• Ensure the correct glassware / stemware is used according to Beverage Department standards
• Acknowledge every guest with a prompt and friendly greeting
• Answer questions related to property correctly and professionally
• Handle cash, credit cards and room charges in accordance with departmental procedures
• Assist new employees with training and answering questions
• Check ID's if the guest appears to be under 30
• Replace dirty ashtrays by capping off ashtrays with a clean ashtray
• React to the needs of management for special host requests
• Inform management of any problems or concerns
• Be ethical and professional at all times
• Communicate with Management to keep them informed of special requests from a guest
• Answer telephone using the property telephone etiquette standards
• Perform all duties as deemed necessary for the success of the department

Qualifications:

• Minimum one year bartending experience in a high-volume hotel / restaurant required
• Pleasing personality and ability to communicate with customers
• Communicate effectively in English both verbally and written forms
• Knowledge of ABC laws
• Professional appearance demeanor a must