Job Description

The Executive Education department at INSEAD delivers tailored programmes for executives and organizations, focusing on leadership development and business innovation. It provides cutting-edge learning experiences that equip professionals with the skills to drive transformation and succeed in a global environment.

INSEAD is seeking an Apprentice, Assistant Operations & Online Program Support to join our Executive Education department. This an apprenticeship based at our Europe Campus in Fontainebleau – France.

About the Job

The apprentice will provide support to the Operations and Delivery team in carrying out various administrative and operational tasks related to online programmes, including:

• Open online programmes,
• Customized online programmes.

He /She will contribute to the smooth running of operational activities and provide daily support in the management of online courses.

Your role within the team

INSEAD Learning course platform:

• Update course platforms content (calendars, dates, live calls dates & time, copyrighted docs etc…).
• Clean up of some course content tiles and improvements suggestions.
• Proceed to (mass) updates in all the courses when there are wording or structure change.
• WCAG updates depending on the Audit findings & recommendations.
• Update some job aid templates on needs basis.
• Help other team members on a need basis, includes:
  • Help with some of the logistics for new course video recordings (copyrights of the images on the slides for instance).
  • Porting of content from one course platform to another.
  • Help with the building/adaptation of the courses in INSEAD Online Learning platform based on a finalised course plan.
  • Participate in some tools testing shall the opportunity arise.

The ideal profile

• Ideally you will start a Bachelor or master’s degree in business administration in September 2026.
• Culturally sensitive and comfortable working in a multicultural international environment.
• Fluency in both written and spoken English and French.
• At ease with Excel, Pack Office, and globally with technology, eager to learn new technologies.
• Ability to work autonomously as well as collaboratively in a team environment.
• Capacity to communicate clearly with team members and stakeholders.
• Ability to prioritize and handle multiple tasks efficiently and manage time effectively.
• Meticulous attention to details while completing tasks.
• Flexibility in handling diverse tasks and responsibilities.
• Basic knowledge of customer service principles.
• Reliable and flexible.
• Diligence in following processes and procedures.
• Integrity in handling sensitive information and tasks.

Kindly submit your application along with a CV in English.

In France, apprenticeship contracts are agreements combining work and study, allowing young individuals to gain vocational training and practical experience while being paid and working towards a diploma or qualification.

At INSEAD, we are proud of our strong international presence and deep connections to the global business community. Guided by our core values : diversity, independence, rigour, and entrepreneurial spirit, we foster a collaborative environment where empathy and integrity are at the heart of every interaction. With a commitment to professionalism and a client-focused approach, we encourage our team to embrace a growth mindset, driving innovation and delivering exceptional results. If you’re passionate about working with a dynamic, globally-minded team that values closeness to its clients and thrives on new challenges, we’d love to hear from you! Join our vibrant community and help shape the future of business education!
Diversity is one of INSEAD’s founding values and as such we commit to cultivating a community that pursues equity, exemplifies inclusion and cherishes diversity in all its dimensions. Our jobs are open to all talents, so apply and join us!