Warm leads only. No cold calling, ever.
Every person you call already raised their hand and asked us to reach out. Your job is simple: call them fast, qualify them, and book the right ones onto our sales team's calendar. That's it.
About us
We're Rapid Home Service Group — two of the fastest-growing home improvement brands on Long Island. Rapid Roofing was just named INC 5000's #30 Fastest Growing Construction Company in America, and BOSS Decks is a TrexPro® Gold Installer. Inbound leads come in all day across phone, text, web, Google Business Profile, Facebook Messenger, and Instagram DMs.
Why this seat exists
The biggest reason home improvement companies lose customers isn't price. It's that nobody called the lead back fast enough. We refuse to operate that way. The person in this seat is the speed — the front door of the company, the reason a homeowner feels taken care of from the very first phone call. You're remote, but you're not alone. Daily check-ins with the team on Long Island, direct lines to the sales reps you're booking for, and clear daily numbers so you always know if you're winning.
What you'll do
This is not a cold-call seat. Not a sales seat. Not a script-reading seat. The energy is closer to a great hotel front desk than a call center — warm, organized, and unflappable. If you've worked somewhere where leads sat in a queue, where nobody followed up, where great opportunities went stale because the company couldn't get out of its own way — you'll see the difference here on day one.
What we're looking for
Bonus points if you've actually used our stack
We run on a specific set of tools, and candidates who already know any of them get serious priority in the interview process — and a higher starting rate if hired:
If you've sat inside any of these platforms in a previous role, say so directly in your application. Even one is a real plus.
Reference checks required. Before any offer is extended, candidates are required to arrange reference calls with former direct managers. We select who we speak with from a list you provide. This is a condition of the hiring process, not a formality.
(If you've never had a traditional manager — a shift lead, office manager, or someone you've worked closely under for at least 6 months — that counts. Tell us up front.)
How to apply
Apply now. If you're a fit, you'll hear from us within 48 hours — not two weeks. When you apply, in two sentences, tell us how fast you typically respond when a message hits your inbox during work hours, and list any of the four tools above you've used before.
Benefits
Compensation
Strong performers in this seat earn in the top 90th percentile for appointment setters in our market. We pay above the industry average because we expect more than the industry average — and because we're building toward a multi-location call center where the people who start here are the people who lead it. The better you perform, the faster the pay grows.
We’re here to revolutionize the home service industry—period. Our mission is to build and grow companies that knock customer expectations out of the park while running like a well-oiled machine. We’re all about giving entrepreneurs and teams the tools, playbooks, and no-BS guidance they need to crush it. Through hustle, heart, and a commitment to doing things right, we’re setting a new standard for what’s possible in home services.
We see a future where Rapid Home Service Group is the go-to platform for bold entrepreneurs, top talent, and smart investors who want to roll with our vision and share our drive. Our vision is to build a network of badass home service companies that lead the pack in customer satisfaction, operational smarts, and industry respect. By fostering growth, innovation, and leadership across the board, we’re creating a legacy of trust, quality, and results that’ll make even your toughest critics nod in approval.
