Who we are
Jemena is an Australian energy company who own and operate more than $12.4 Billion worth of gas and electricity transportation assets across Australia supplying millions of households and businesses with these essential services every day.
We pride ourselves on our innovative approach, technical expertise, and dedication to safety, quality, and sustainability. Our Group’s over 4000 team members, consistently strive to make a difference in the communities we serve.
of our role
In this 24 month fixed-term role as the Applications Support Analyst - Business & Cloud Systems, you'll be a collaborative partner for our cloud application users. You’ll help keep our systems stable and reliable by responding to issues, monitoring performance, and guiding key application updates.
You’ll build strong relationships with stakeholders, improve processes, create helpful documentation, and deliver approachable training. You’ll also assist with cloud integrations using JavaScript and API tools.
We’re looking for someone who communicates openly, solves problems with care, and brings a customer‑centred mindset. Experience with Field Service Management platforms (like IFS, Salesforce Field Service, or ServiceNow) is a plus.
Travel to operational depots across the ACT and Victoria may be needed to support training, deployments, and onsite engagement.
A little about you
Qualifications / certifications & Skills
Why you should come and work for us
Our people are our energy source and we offer meaningful benefits and rewards that work for you. We offer the opportunity for long term career growth as part of our talent development and succession planning process. Join our team and make a meaningful impact toward Australia’s “Net Zero” targets through the delivery of critical infrastructure projects and be a part of our journey to shape the future of the energy and utilities industry.
We are committed to developing a diverse and inclusive workforce that reflects the communities we are part of. We welcome applications from people of all ages, backgrounds, abilities, and identities. At Jemena, you belong.
Recruitment Process
During our recruitment process, you will be required to undergo pre-employment checks including pre-employment medical, reference checks and a national police check. Notice to Third Parties: Jemena does not accept unsolicited resumes (or liability associated with fees or costs) from recruitment agencies, search firms or third parties. Interested candidates are welcome to submit their application independently.
Jemena owns and operates a diverse portfolio of energy assets across the east coast of Australia and the Northern Territory. With more than $11.5 billion worth of major utility infrastructure, we supply millions of households and businesses with essential services every day.
We have more than a century’s experience and expertise in the utilities sector and, with our strong portfolio of high-quality distribution and transmission assets, we are ready to make the most of opportunities for growth and innovation in our operations.
As a provider of gas and electricity we have enduring relationships with our customers and the communities where we operate. They are at the heart of our commitment to deliver energy safely, reliably and affordably, and to the sustainable growth of our business in the long term.
