Job Description
This role is part of our ET/UT product line.
For more information about our product line: https://www.eddyfi.com/
The Application Expert will serve as a technical authority for internal teams and clients, offering in-depth knowledge of products and their applications. This role involves understanding clients' technological needs, leading the design of non-destructive testing systems and methods, directing project management, and coordinating the various tasks required to complete complex projects.
Be a part of something bigger.
At Eddyfi Technologies, we’re proud to push the boundaries of innovation while fostering a workplace where everyone feels valued, respected and empowered to do their best work. We believe that diverse perspectives, experiences, and ways of thinking strengthen our teams and help us build better solutions for the industries the world depends on.
As a world-renowned company, we’re behind some of the most advanced systems in the world—delivering cutting-edge solutions through ET & UT, Remote Monitoring, Nuclear Steam Generators, Automated Vision Systems, and Robotics.
Our values
• We are customer-centric and put our customers at the heart of everything we do.
• We innovate with a purpose, developing practical and forward-thinking solutions that solve real-world problems and protect what matters most.
• We are reliable and accountable, we do what we say we are going to do. Taking ownership of our actions and delivering high-quality outcomes with integrity, consistency and transparency.
• We are stronger together and committed to creating an inclusive environment where voices are heard, respected and supported.
Joining our team means:
• Collaborating with experts dedicated to innovation in an environment that values different perspectives, backgrounds and experiences.
• Becoming part of an organization that values commitment, initiative, and collaboration to help achieve common goals.
• Working in a growing business that encourages learning, curiosity, and respectful challenge.
• Being supported through fair, transparent and equitable practices.
• Contributing to meaningful projects that create a lasting impact.
We encourage candidates to apply even if they do not meet every requirement listed, as we recognise that skills and experience can be gained in many ways.
As an Applications Expert – Systems, you must be able to
• Lead the design of complex non-destructive testing systems and methods.
• Design and develop robotic applications and non-destructive test plans; analyze measurement and test data and write reports (internal and external).
• Manage multiple client projects simultaneously.
• Coordinate the various tasks required to complete complex projects spanning multiple areas of expertise (physics (ultrasonics/electromagnetics)/electronics/mechanics/software).
• Manage the activities of a multidisciplinary project team.
• Monitor technical progress, quality, and costs.
• Provide specialist judgment and analysis regarding the design, development, and implementation of new application solutions; stay informed of the latest technological innovations.
• Prepare technical and commercial proposals in collaboration with the internal sales team and the applications manager.
• Support the R&D team during the planning and execution of internal projects.
• Support the development team during software releases, particularly with respect to functionality testing.
• Provide technical support to the internal sales team for complex customer orders.
• Support the sales team during client meetings regarding complex products and applications.
• Support internal and external clients regarding generic products and applications for complex technical issues.
• Support production during technical issues.
• Deliver product training to clients.
We value transferable skills, different career paths and learning agility. Experience gained through non-traditional routes is welcome.
What makes you an asset to our team
• Bachelor’s degree in engineering (Physics, Electrical, Mechanical, Industrial) or equivalent experience
• 8+ years of experience
• Demonstrated experience in client relations (training, support, negotiation).
• Advanced level of English (both spoken and written).
• Strong communication skills and ability to work as part of a team.
• Strong knowledge and experience in project management.
• Ability to work under tight deadlines and manage priorities effectively.
• Ability to resolve complex systemic problems.
• Strong knowledge of robotics, eddy currents, and ultrasonics.
• Good understanding of the NDT market.
• Available for occasional international travel.
At Eddyfi technologies, diversity, equity and inclusion are fundamental to who we are. We are committed to providing equal employment opportunities and fostering an inclusive workplace where everyone feels a sense of belonging.
We welcome and encourage applications from all qualified individuals, regardless of race, ethnicity, gender identity or expression, sexual orientation, age, religion, disability, neurodiversity, or any other characteristic protected by law.
If you require accommodations at any stage of the recruitment process, please let us know. We are committed to ensuring an accessible and inclusive experience for all candidates.
All positions based in Quebec require proficiency in French, both written and spoken. Additionally, functional skills in English are required to meet the needs of our offices and clients internationally. For all our offices worldwide, certain positions may be subject to background checks, including credit, criminal, and employment history verification.
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