Job Description

Location: Parque Industrial Querétaro,Querétaro,Mexico

IMI plc

At IMI, we’re not just creating solutions; we’re building careers. So, unlock your potential: do work that matters, grow with us, and be part of a team shaping tomorrow.

Here, you can make a real difference – solving complex engineering challenges that make industries smarter, safer and more sustainable. From the energy that powers homes to the systems that keep the world moving, you’ll help create solutions the world depends on.
But it’s not just about the work – it’s about how you grow. We encourage curiosity, make learning part of everyday life, and give you real opportunities to build new skills and move your career forward.
We believe in nurturing your wellbeing, too, with strong benefits and flexible policies that help you succeed. At IMI, you’ll find a supportive, collaborative and inclusive environment where you can truly thrive.

ThepurposeoftheApplicationEngineerpositionistoworkasateammembertoprovidethehighestlevelofproductand application related technical support for our customers and internal sales teams.

WeofferanEngineeringAdvantagetoour customersbyimprovingdesignsformanufacturing,profitability,performance, quality, and customer requirements on existing and new products. This role will provide high level technical support on existing products to our customers and internal sales teams within the company as well as provide competitor product crossovers to drive customer satisfaction and contribute to sales growth.

Work Environment this role is hybrid

Key Responsibilities

• Provide the highest quality level of technical product and application support to all sales channels and other internal customers in a timely manner. This support may include but not limited to:
• Techical questions about our own products
• Size and selection of our products to meet customer specifications and applications requirements
• Ability to understand competitor products and identify weaknesses and advantages
• Strong knowledge around pneumatic system connectivity and machine communication protocols
• Or - Demostrated ability to size, select, and specify electro-mechanical systems, including both mechanics and controls (motors)
• Ability to itilize and understand various product configurator and sizing tools
• Read and understand product drawings, ISO schematics, P&ID's, pneumatic and electrical system circuits
• Develop strong working relationships with IMI personnel and customers
• Strong product knowledge and applications expertis for our complete product portfolio for the Industrial Automation business group
• Verify product specifications across multiple different global manufacturing sites
• Assist our Distribuitors, end customers and sales teams as required
• Identify improvement ideas within the product and applications technical support processes
• Ability to manipulate CAD files is a benefit
• Other duties as assigned

Critical Competencies for Success:

• Bachelor's of Mechanical Engineering degree (most have)
• Requires competent engineering and technical judgment.
• Fluid Power Pneumatic certification within first 12 months through company
• Proficient with MS Office Suite (Word, Excel, Power Point & Outlook
• Working knowledge of Customer Relationship Management (CRM) systems

Health & Safety

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.

Health, Safety, and Environmental Duties – At IMI we are all personally committed to protecting our people, minimizing our impact to the environment, the communities we operate in and our company. All members of our workforce have the duty to ensure the health, safety and welfare of themselves, others, and the environment. Every employee is expected to follow all HSE operating procedures, also to challenge any observed behaviors or unsafe acts.

Code of Ethics

IMI requires the highest standard of ethics in all business dealings, particularly with customers, suppliers, advisors, employees, and the authorities. In accordance with the IMI Way: Our Code of Responsible Business.

Changes to This Job Description

IMI may amend this job description in whole or part at any time.

By submitting your application, you consent to the processing of your personal data in line with IMI’s policies. For information about how IMI processes candidates’ data, please see the Candidate Privacy Notice at www.imiplc.com/candidate-privacy-notice, available in multiple local languages.

IMI is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

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