Job Description

Company Overview Our client is an Established Global Food Ingredients Enterprise , specializing in premium ingredients for industrial bakeries, foodservice operators, and craft confectioners . Combining Italian culinary heritage with modern Asian food processing standards, the company is seeking an Application Technology Executive to manage its Johor application laboratory, lead customer baking demonstrations, and support culinary QA/R&D activities . Position Overview Reporting directly to the QA Manager , the Application Technology Executive bridges quality assurance, product development, and customer engagement . This hands-on role is responsible for conducting finished-product functional baking trials, maintaining test laboratory environments, revising bakery QC working instructions, developing new product recipes with R&D, and leading showroom baking exhibitions during customer visits and audits . Key Responsibilities 1. Application Testing, Recipe Development & QC Instructions Perform rigorous functional, sensory, and visual application testing on finished product batches (margarines, fats, creams, chocolates) in real-world baking environments . Collaborate with the R&D team to formulate, test, and refine new bakery recipes, product application guidelines, and usage concepts . Draft, review, and update standard bakery QC working instructions and application testing SOPs under QA management supervision . 2. Application Laboratory Management & Material Control Oversee the daily cleanliness, sanitation, safety, and organization of the Application Testing Laboratory and showroom kitchen . Manage inventory, storage, and reordering of bakery raw materials, baking ingredients, and test consumables . Maintain, calibrate, and clean application instruments, ovens, mixers, and specialized baking tools . 3. Customer Showroom Exhibitions, Audits & Technical Assistance Prepare and lead live product baking demonstrations and showroom exhibitions for visiting clients, key accounts, and regulatory auditors . Provide hands-on technical guidance and product application training to customers and internal sales teams . Support QA in investigating customer product complaints related to application performance, analyzing root causes, and providing functional usage advice . Requirements Education: Diploma or Professional Certificate in Culinary Arts, Pastry/Bakery Technology, Food Science, or a related discipline . Work Experience: Minimum 2+ years of practical experience in a food manufacturing environment, industrial bakery application lab, commercial bakery, or professional pastry kitchen . Culinary & Technical Skills: Solid practical knowledge of commercial baking processes, pastry techniques, and ingredient functionality (specifically specialty margarines, vegetable creams, fats, and chocolate systems) . Familiarity with bakery testing instruments, commercial ovens, and kitchen equipment . Soft Skills & Culture Fit: Approachable, articulate, and confident in presenting live baking demonstrations and handling customer technical inquiries . Organized, detail-oriented, and comfortable working under standard Quality Assurance frameworks . Enthusiastic about collaborating in a dual Italian-Malaysian cross-cultural environment . Language & PC Skills: Proficient in spoken and written English and Bahasa Malaysia; basic to intermediate proficiency in MS Office (Word, Excel) .