Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them.We’re the largest consumer-directed home care agency in NY State, and are continually expanding our areas of focus including operations in other states and tech-based innovations.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Join our team and make a positive impact on the lives of others! We are looking for an ApplicationSupport Specialist I for our Technology team.
This is a 100% remote role
Department & Position Overview:
The Application Support Specialist I focuses on supporting Caregivers with FreedomCare Mobile App related issues. The position is customer centric and focused on providing quality customer service to Caregivers with mobile app inquiries. You will receive customized training and will be well-versed to assist caregivers in successfully leveraging our app.
This shift will be 9AM-6PM M-F.
Every Day You Will:
Ideal Candidate Will Possess:
Why work at FreedomCare?
We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career.
This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others!
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
#INDLV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $23.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
At FreedomCare, we’re proud to be one of the fastest-growing homecare providers in the country, having served over 75,000 patients and caregivers nationwide. Our mission is simple yet impactful: helping people receive care from someone they trust—a loved one they can rely on.
Why We Do What We Do
Traditional home care often falls short for those in need. High caregiver turnover and frequent hospitalizations impact patient well-being. At FreedomCare, we’ve set out to change that by prioritizing patients' needs and providing a better solution that increases quality of life. We make it possible for family and friends to care for their loved ones—while also being paid for their dedication.
How FreedomCare Stands Out
✅ Fewer Hospitalizations: Family and friend caregivers reduce hospital readmissions by ~25% after discharge.
✅ Lower Medical Costs: Patients receive better care, helping them stay healthier and out of the hospital.
✅ Reduced Caregiver Turnover: Caregivers who are trusted family or friends are 50% less likely to leave.
✅ Happier Patients & Caregivers: With over 7,000 5-star reviews, we’re making a real difference.
Join us in transforming home care and improving lives across the United States. Together, we can make quality care a reality for more families.
