Hato Hone St John

Application Support Specialist

Hato Hone St John  •  Christchurch, NZ (Onsite)  •  15 days ago
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Job Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi work across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life-changing differences every day. 

The Application Support role provides advice and assistance to users of the software and responds to problems that can either occur abruptly or after a software implementation that may require immediate analysis and resolution. This position supports the organisation by providing specialist knowledge of our operating systems, devices, applications and software. It also provides technical support to all teams within the organisation and requires interaction with external vendors when required to work through complex application issues. This is a 12 month fixed term opportunity based in Christchurch.

Key Outcomes

  • Provide application support to teams within the organisation, and to external clients when required
  • Support the continuous development and improvement of applications
  • Support the maintenance of data/information captured by the applications to ensure the integrity of the data (both in quality and security)
  • Identify issues, and risks (actual and potential) to the application and make recommendations

Qualifications

This role would suit someone comfortable working within a high paced and changing environment and a willingness to develop professionally. Other skills / knowledge requirements include

  • Possessing specialist knowledge of operating systems, devices, applications and software
  • Intimate knowledge of an organisation’s computing systems and applications
  • Ability to explain application issues across all levels of stakeholders
  • Exceptional verbal and written communication skill – including ability to explain technical concepts in easy to understand language for non-technicians
  • Listening ability and patience
  • Tertiary qualification in relevant field preferred (ie. Business Administration, Information Systems, Computing Studies or Information Technology)

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before applications close on Sunday 31st May 2026. For further role related information or a confidential discussion, please reach out to anita.teague@stjohn.org.nz

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs. 

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai.  E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa.  Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.  

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. 

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero. 

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

Hato Hone St John

About Hato Hone St John

Our Hato Hone St John people are passionate about serving their communities and caring for fellow New Zealanders. We are a charity and have a volunteer ethos, with paid and volunteer members working side by side towards our mission:

We step forward, when help is needed. For better. For life.

Ka tū ake, hei kaiāwhina. Mō te pai. Mō te orange.

Local and global

Hato Hone St John was founded in New Zealand in 1885 and is a part of the fabric of all communities throughout Aotearoa. St John is well known around the world for helping enrich the health and wellbeing of global communities. Although we operate and are funded entirely independently here in New Zealand, we’re proud to be a part of this important and long established Order.

Enhancing health and wellbeing

Those who work for Hato Hone St John are driven by the desire to help their local communities by providing essential health-related services. Our values - Whakaaro nui (We have open minds), Mahi tika (Do the right thing), Piritaha (We stand side by side), Mahi pono (We are straight up) and Whakapai ake (We make it better) - help us to achieve our vision of 'enhanced health and well-being for all New Zealanders'.

Hato Hone St John is at the frontline of medical response providing Ambulance Services throughout New Zealand. We’re also part of the broader landscape of health and social care, through our provision of first aid training, event medical services, medical alarms, youth programmes and a wide range of community programmes.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Auckland, NZ
Year Founded
1885
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