Hexaware Technologies

Application Support - Microsoft skills - Lead

Hexaware Technologies  •  Singapore, SG (Onsite)  •  2 months ago
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Job Description

Must Have o Bachelor's degree in computer science, IT, or related field o 3–5 years of relevant experience in application support o Strong understanding of application architecture and databases o Experience with troubleshooting tools and ticketing systems o Basic programming/scripting skills (e.g., .NET, JavaScript, Python, C#, C++) o Database Skills including Oracle, Postgres, BigData Solutions o Agentic AI Basic Core Skills o Excellent problem-solving and communication skills o Ability to communicate effectively in English (verbal and written) o Willingness to work on-site and provide on-call support during critical incidents o Knowledge of incident management and root cause analysis • Good to Have o Experience with Rest API, Web backend, SQL and No-SQL databases o Familiarity with DevOps tools and CI/CD pipelines o Experience working with cross-functional teams (e.g., manufacturing, engineering) o Ability to create user guides and training materials o Experience in business continuity and disaster recovery planning o Understanding of factory security, safety, and quality standards • Nice to Have o Knowledge of ITIL processes (Incident, Problem, Change Management) o Familiarity with cloud platforms (AWS, Azure) o Experience with monitoring tools (e.g., Zabbix) o Understanding of information security best practices and compliance standards o Experience in automation and process improvement initiatives
Hexaware Technologies

About Hexaware Technologies

At Hexaware, we're not just a global technology and business process services company; we're a community of 31,600+ Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 58 offices across 28 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed.

As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner.

Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Navi Mumbai, IN
Year Founded
Unknown
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