Job Description

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Security Information and Event Management (SIEM)
Good to have skills : NA
Educational Qualification : 15 years full time education

As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires continuous monitoring and analysis to ensure system stability and performance, collaborating with different teams to maintain seamless operations. The position demands a dynamic approach to troubleshooting, where challenges are met with effective solutions to support critical business functions and minimize disruptions.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead efforts to improve system reliability and optimize support processes.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Coordinate with stakeholders to ensure alignment of support activities with business objectives.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Security Information and Event Management (SIEM).
- Strong analytical and problem-solving abilities related to security event monitoring and incident response.
- Experience with log management, threat detection, and security incident analysis.
- Ability to work with various security tools and technologies to support enterprise security infrastructure.
- Skilled in troubleshooting complex software and system issues within critical business environments.
- Effective communication skills to collaborate with cross-functional teams and convey technical information clearly.

Additional Information:
- The candidate should have minimum 7.5 years of experience in Security Information and Event Management (SIEM).
- This position is based at our Gurugram office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.