Egyptian Banks Company

Application Support Engineer

Egyptian Banks Company  •  Arab Republic of Egypt (Onsite)  •  3 days ago
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Job Description

  • Analyzing and troubleshooting the malfunction of running applications as a second level support
  • Investigating and handling customers reported Issues, Requests and Inquiries.
  • Reporting any production related issue to internal stakeholders.
  • Maintaining the availability of 24/7 production environments.
  • Installation and deployments of new releases/fixes of payment systems applications.
  • Handling the out of work hours calls and notifications related to production issues in addition to planned maintenance activities on production environments based on the predefined On Call Matrix.

Requirements

  • Bachelor’s degree in engineering, Computer Science or a related discipline
  • +2 years of relevant experience.
  • Strong knowledge in querying databases (SQL).
  • Strong troubleshooting and problem-solving skills.
  • Good knowledge about client/server communication, API, Web services, and XML.
  • Experience working with UNIX/Linux operating system.
  • Experience in Shell scripting.
  • Excellent communication skills both verbal and written.
  • The ability to convey ideas to both technical and non-technical customers in a professional manner.
  • Sets an example of integrity, ethical behavior and professionalism.
  • Knowledge of one or more of ISO 8583, Financial Transactions Processing, Mobile Payment, and Instant Payment is a plus.
Egyptian Banks Company

About Egyptian Banks Company

Egyptian Banks Co. for Technological Advancements “EBC” is the advanced developer and operator of payments infrastructure connecting the payments ecosystem, to offer seamless, interoperable and instant payment experience.

Founded in 1995, EBC has been building, modernizing and operating domestic payment infrastructure. And with the continued support by its prominent shareholders, led by the CBE and National banks, EBC leverages every potential to accelerate adoption of electronic payment and foster the national transformation into a cashless society.

VISION

We strive to be the nucleus of the national payment ecosystem, supporting national financial inclusion transformation.

STATEMENT OF PURPOSE

EBC strives to be the nucleus of the national payment ecosystem, supporting financial inclusion and the transformation into a less cash society.

1) 123 Shared Cash Network: connecting all ATMs and cash points across Egypt, accepts all types of cards including credit, prepaid, governmental and private sector payroll and pension

2) Automatic Clearing House: A nationwide Electronic Funds Transfer (EFT) network, It processes batches of interbank Credit and Debit transactions facilitating a wide range payments

3) Meeza Digital: Meeza Digital is the domestic network connecting 32 million mobile wallets by all service providers to enable money transfer, QR code, Request to pay, Online purchase, cash-in and out through ATM.

4) Meeza National Card Scheme: The domestic card scheme serving more than 32 million card holder in compliance with global security and card scheme standards.

5) Instant Payment Network: Launched in 2022 offering instant 24/7 and seamless payment experience. The network is offers full interoperability across cards, mobile wallets and bank accounts.

EBC takes pride in offering INSTAPAY application, first consumer Application licensed to operate on the Instant Payment Network, allowing direct access to bank accounts and instant transfer via mobile 24/7.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Cairo, EG
Year Founded
1995
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